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DoIT Shared Tools - JIRA - Update My Profile

The current version of DoIT JIRA requires Super-Admin permissions to update user profile details.

How to Request a Name and/or Email Address Change

Please email your request to and include:

  1. "Update name in JIRA" and/or "Update email address in JIRA" in the subject line
  2. First and last name of the users(s)
  3. Include the first and last name(s) and/or email address(es) to be updated. 

A JIRA Super Admin will let you know when the update is complete.

Known Error

While it totally and completely makes sense to go into your profile, update your profile and enter your password ... this DOES NOT WORK in this version of JIRA. Entering ANY password (e.g. whether correct or incorrect) in this field will throw the "The password you entered is incorrect" error message. Instead, please follow the instructions above.

The image below shows a typo in Bucky's email address. He will have to email to update it.
edit profile JIRA form

Keywordschange edit modify email address e-mail user information info details change all capital letters caps password entered incorrect first last name spell spelling names addresses emails   Doc ID88616
OwnerTeresa A.GroupShared Tools
Created2018-12-20 11:56:21Updated2024-06-16 11:22:23
SitesDoIT Help Desk, DoIT Staff, Shared Tools
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