Topics Map > Desktop Support > Procedures and How-Tos
Accessing your SMPH Mac desktop from a Windows device
Instructions for remotely connecting to a Mac computer from a Windows device.
STEP 1 - Configure the Mac you are connecting to, for remote access.
- From the Apple Menu, choose System Settings…
- Select General from the (right) side menu, and choose Sharing.
- In the Sharing menu, under Advanced, enable Remote Management by clicking the slider, then select the "i" symbol.
- Under Allow access for, click the + symbol, then Select your user account from the list.
- Enable all of the listed access items by clicking the slider, click OK, then click Done.
STEP 2 - Connect to the Mac from your Windows computer.
- Confirm - that the Mac you are connecting to is powered on, and connected to the wired network.
- Confirm - that the Windows device you are using to connect to the Mac is connected to, either the approved (SMPH) wired network, or the VPN (via GlobalProtect).
- Download and install VNC Viewer https://www.realvnc.com/en/connect/download/viewer/
- Once installed, open VNC Viewer and type in the IP address of the Mac computer you are attempting to connect to, and then press Enter on the keyboard.
- In the Identity Check window, check the box next to “Don’t warn me…” and click Continue.
- Enter the Username and Password that you use for logging into the Mac computer, then click OK to start viewing and controlling the Mac computer.