- Confirm that your audio device is plugged in.

- Using Windows 10,  right click on the speaker icon (right hand side) of the taskbar to show menu choices, left click on Sounds. 

- Once in the Playback or Recording section, you should see the corresponding devices listed.

(as long as they are plugged into, and detected by the computer)

- Right click on the appropriate device in the list, and select Set as Default Device.

Note: Current default devices are indicated by a green check mark symbol.

- If your default playback or recording device is working properly, you should see the level indicator on the right side of the device listing, moving up and down.

- Be sure to check any volume adjustments to make sure the sound is audible.

Note: Volume controls can be in multiple places, such as the Windows volume icon in the taskbar, a media player software volume button, a physical button on the speaker, headset or microphone, etc.