Remote Desktop Connection (Windows - GlobalProtect)

Instructions on how to use the Windows Remote Desktop client to remotely connect to an SMPH staff computer.


- Click and run the WiscVPN GlobalProtect desktop app. See link below for instructions.


GlobalProtect VPN - Connecting using Windows
https://kb.wisc.edu/smph/85676


Note: Most staff computers, already have GlobalProtect installed. If you need to install GlobalProtect see the following KB article:


WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)

https://kb.wisc.edu/91915



- Once GlobalProtect VPN is connected, open and run the Remote Desktop Connection application.


Note: The Remote Desktop App can be found, by clicking the Start Menu button (windows logo - taskbar), and typing "Remote Desktop Connection" in the search field.



- Enter the IP address (Ex. 128.104.###.###) of the specific work computer you are trying to connect to.


Note: To find out the IP address you can usually do a google search (while on the work computer) for the phrase “What is my IP


Remote Desktop Connection Window IP address entry


Note:  Your work computer must be powered on for the connection to work.  




- Enter your network credentials (Work computer username and password).


Note:



If you are on the MedSchool Active Directory (most of HSLC staff) enter MSAD\ before the username.



If you are on the Campus Active Directory (Basic Sciences, Oncology, PHS/PHI, etc.) enter AD\ before username.


MSAD Credentials


- IF, you see the Certificate message, check the box next to “Don’t ask me again…” and click Yes.


Certificate


- You should now be logged into your work computer, via the Remote Desktop Connection window.





Keywords:remote desktop connection windows globalprotect global protect   Doc ID:82126
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2018-05-07 15:53 CDTUpdated:2020-03-23 14:03 CDT
Sites:School of Medicine and Public Health
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