Participate in a session with ease and make a strong impression.

• Join the session early. Give yourself time to learn what you can and can’t do in the session. Add a profile picture and set up your audio and video. If you are presenting, make sure you can share content. Practice using the tools.
• Check your audio, video, and application sharing. Click here to test.
• Use a headset. Use a headset for better quality audio.
• When speaking, let them know who you are. Don’t assume everyone automatically recognizes your voice. State your name the first few times you speak. Let moderators know who is participating. Give everyone a chance to know you.
• Keep your camera on.  It is recommended to keep your camera on to promote social presence and engagement with faculty and fellow learners.
• Make eye contact. If you are sharing video, look at the camera and not the session. It may feel weird but it shows you are engaged in the session. If you need to multi-task during the session, shut your video off to avoid looking distracted.
• Mute yourself when not speaking. Nothing is more distracting than background noise. For example, typing or a private conversation. It can also give the impression that you aren’t paying attention.
• Speak Up. If you can, wait for a pause.  If the discussion is moving on, apologize for interrupting, if needed, and speak up.  Make sure your mute button is off to avoid frustration.
• Be professional. You may be joining the session from somewhere private but you are not alone. You are face-to-face with your peers, instructors, and guest experts. Make a good impression. Participate. Don’t talk over someone. Type questions and feedback in the chat. Pick your best profile picture. Watch your mannerisms and facial expressions.
• Keep your focus. Close all programs on your computer except for the browser you are using for your Collaborate session.
• Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection.
• Use Chrome. If possible, use Chrome.
• Stay up to date. Only use up-to-date Internet browsers that are supported by Webex.