Mac Computer - First Time Login

Instructions and steps for a user that is logging into a newly configured (SMPH Managed) Mac computer for the the first time.

Select Your Country or Region

United States - Continue

Select Your Country or Region

Accessibility

Not Now (can be set up later)

Accessibility

Select Your Wi-Fi Network

If you are not already connected via the wired network:

Choose an available wireless connection, enter credentials, and click Continue.

Choose Wi-Fi and connect

Remote Management

Once you are connected to a network, the Remote Management screen should appear, click Enroll.

Remote Management Eroll

The computer will begin Retrieving enrollment profile, when prompted enter your NetID username and password, then click Connect.

Enter NetID credentials

The computer will begin installing various enrollment profiles, eventually finishing the enrollment.

Create a Computer Account

Your Full name, Account name (NetID), and Password (NetID) should already be entered in the fields, click Continue.

Computer Account Pre-entered

Enable Location Services

Decide whether or not you want to enable location services, then click Continue.

Option to enable location services   Use or Dont use

Select Your Time Zone

Click on the map somewhere near your time zone location, use the drop down menu to select Closest City, then click Continue.

Select Your Time Zone

Desktop

Continuing after the Time Zone selection, the computer should login and after a short delay be on the desktop.  The standard selection of software should automatically begin to install, and post notifications.  It may take some time for all the software to install.

Sign into AD.WISC.EDU

At the prompt, enter your NetID username and password to sign into the campus domain.

sign into campus domain with netid

If prompted, allow the SSO (single sign on) listener

Allow SSO Listener

Password Synchronization

Type in your Active Directory password (NetID) and your Mac computer login password (also NetID), then choose Sync Password, and click OK.

Password Sync   Click OK to Sync

Enable File Vault

Log out of the computer, enter your login password (should be NetID) when prompted by FileVault.

Logout Required for FileVault   add netid password to filevault   Enabling Message

Additional tasks:

Check in with us

Let us know, once you have completed the above first time login steps on the Mac computer. 

We have additional configurations (Dept. tagging, etc.) that can only be enabled by us, after the first time login steps are done. 

NOTE: Without these additional configurations, you may not have full functionality for departmental access on the network shared drive, printing and printers, etc.

Contact us by replying to the corresponding support ticket, or email us at support@med.wisc.edu

Notifications

Allow, or Don't Allow notifications, or close out prompts.  Notifications, etc. can be enabled later in Settings.

Connect to the SMPH VPN portal

SMPH VPN - Connecting to GlobalProtect from a Mac computer https://kb.wisc.edu/smph/134178

Updates

You may get prompted for (or you can check for) updates such as Office, or macOS, etc.

Check for Office Updates

MacOS Upgrades and Updates https://kb.wisc.edu/smph/135973

Software Logins

Most of the campus licensed software (Adobe, Office, WebEx, Zoom, Teams etc.) will require logging into the application with your campus email address and/or NetID username and password.

Additional Apps

Use the Workspace ONE - Intelligent Hub to search for and install apps, such as MS Teams, DisplayLink, etc.

Workspace One: App catalog https://kb.wisc.edu/smph/136780



Keywords:
login mac first time enroll 
Doc ID:
151435
Owned by:
Adrian G. in SMPH
Created:
2025-06-03
Updated:
2025-06-05
Sites:
School of Medicine and Public Health