First, you will need to make sure you have our new VPN, GlobalProtect, installed. it can be downloaded from the web from DoIT, Click on this link using any web browser to download the VPN. That will take you to a UW login page. The new VPN system uses your NetID login as credentials, so use that to login.
Once you log in you will get a choice of
- Download Windows 32 bit GlobalProtect agent
- Download Windows 64 bit GlobalProtect agent
- Download Mac 32/64 bit GlobalProtect agent
Download the Mac one for a Mac, On a PC you should use the 64-bit version.
Go to your downloads folder and run the GlobalProtect agent that you have downloaded. See https://kb.wisc.edu/helpdesk/page.php?id=73117 for step by step instructions, but you will need to enter sohe.vpn.wisc.edu rather then uwmadison.vpn.wisc.edu as the Portal.
Then, enter your NetID login to connect to the VPN. If this is your first time using the VPN and you cannot connect, email BITS at email@example.com and we can get you added to the VPN group.
Once you have connected and installed the client the first time through the website, you can launch the VPN from your local computer. Search for "GlobalProtect" in your Windows/Mac search to pull up the application. You can also open the VPN from the bottom right icon bar in Windows, and the top right task bar in macOS.
After connecting via the VPN, you will be able to map the S: and U: drives if you are on a non-domain laptop and print to SoHE printers.
macOS Security Settings
*for MacOS users only, if Windows skip to the "Windows Drive Mapping" section*
When setting up the VPN for the first time on a Mac, you'll need to enable a setting in your Security settings for GlobalProtect to work. This can be found in the 'Security and Privacy' pane in 'System Preferences'. See images below,
In Windows 10, search for and open “This PC” in the Start Menu. Under the “Computer” tab on the top ribbon, choose “Map Network Drive.”
Choose an available drive letter and in the folder box, type “\\files.ad.sohe.wisc.edu\sohe2” and check the boxes for “Reconnect at logon” and “Use different credentials.” Click Finish and enter in your “SOHENNH\username” domain credentials. To access your user folder, either click on the “Users” folder in the S: or map “\\files.ad.sohe.wisc.edu\sohe2\users\<Your username>” to another drive letter. See the following link for more instructions (as well as Windows 7): https://support.microsoft.com/en-us/help/4026635/windows-map-a-network-drive
Note that the 'username' field should be the name of your SOHE (not NetID) account. If you are unsure what your SOHE account credentials are, or need an account created, contact us at firstname.lastname@example.org .