Head over to the Multi-Factor Authentication Portal
Select your device
Enter device information
Activate Duo on Device
What to do if you don’t have your device
If you are unable to authenticate to MFA-Duo because you do not have your device or the application is not working correctly, you have several options:
Navigate to the Multi-Factor Authentication portal and scroll down to “Request Temporary Passcode for Emergency Access.”
Call the DoIT Help Desk (608)264-4357 so an agent can verify your identity and issue you a temporary bypass code.
Plan ahead by navigating to the Multi-Factor Authentication portal and generate Backup Passcodes for future use.