Accessing Eduroam Wifi Network

Anyone with a NetID and password can access Eduroam. We strongly encourage users on campus using wireless that they use Eduroam for a more secure internet connection.

 

How do I log in to eduroam?

UW-Madison users must use their fully-scoped NetID, or essentially the NetID email address. The domain, '@wisc.edu,' must be added to the username, or the connection will fail.

Username: NetID@wisc.edu

Password: NetID password

Recommended - Connect to eduroam

Current UW-Madison students, employees, and campus affiliates should use the eduroam wireless network. You must have an active UW-Madison NetID or eduroam credentials from another institution to use eduroam.

For more information about eduroam and why it is the preferred Wi-Fi network on campus, please refer to eduroam - End-user Benefits.

How do I access and set up eduroam?

Important: If you do not have an active UW-Madison NetID, do not use this Configuration Assistant Tool. You must use your own institution's eduroam configuration processes.

  1. Click the link below to the eduroam Configuration Assistant Tool (CAT) from the device you'd like to connect. The tool automatically detects your device's operating system (OS), and provides the installer that matches. You will also have the option to choose another installer to download for other operating systems.

    Eduroam Configuration Assistant Tool

  2. Follow the instructions below for your operating system to use the eduroam installer.
  3. Your eduroam username is your NetID email address (NetID@wisc.edu). Your eduroam password is your NetID password.
    • Note: You must use your full NetID email address. Your NetID without the "@wisc.edu" will not work.

OS Specific Instructions 

Windows 11 Computers

  1. Use the Configuration Assistant Tool (CAT) to download the eduroam installer.
    Download your installer for MS Windows 8 and newer from eduroam
  2. Open your Downloads folder in Windows File Explorer. The installer will be named "eduroam-W10-UW-Madison".
  3. Double-click the installer to run it. 
  4. Click Next, then click OK.

    eduroam Installation Wizard step 1 - Welcome to the Eduroam Installer. The installer has been prepared for the University of Wisconsin-Madison. The installer will create the following wireless profiles: eduroam, eduroam via partner. More information and comments: Email: help@doit.wisc.edu, Web: https://kb.wisc.edu/helpdesk/ Installer created with software from the GEANT project.

    eduroam Installer step 2 - Warning that installer will only work for those at UW-Madison

  5. Enter your NetID email address (NetID@wisc.edu) and your NetID password. Click Install.

    Login with NetID credentials, example: username bbadger@wisc.edu, password redacted, repeat password redacted with Install button highlighted

  6. Click Finish to complete the installation.
  7. To connect, open your System Network, choose eduroam, and click "Connect". 
  8. Enter your NetID email address (NetID@wisc.edu) and your NetID password. You must include the "@wisc.edu" in the username.

Windows 10 Computers

  1. From the device, download the UW-Madison eduroam installer using the Configuration Assistant Tool (CAT).
    MS Windows 10 eduroam installer will be in the form of an EXE file. It will configure eduroam on your device by creating wireless network profiles. Whene you click on the download button the installer will be saved by your browser. Copy to the machine you want to configure and execute. In order to connect to the network you will need an account from your organzation. You should consult the support page to find out how this account can be obtained. It is very likely that your account is alredy activated.
  2. Open the Downloads folder in your file explorer. The installer will be named "eduroam-W10-UW-Madison".
  3. Run the installer by double-clicking on it. If you receive a User Account Control prompt, click Yes.
  4. A blank command prompt will show and state "Profile eduroam is added on interface. . ." 
    Press any key on the keyboard to continue. The profile is installed. 
  5. To connect, open your System Network, choose eduroam, and click "Connect".
  6. Enter your NetID email address (NetID@wisc.edu) and your NetID password. You must include the "@wisc.edu" in the username.

macOS Computers 

  1. From the device, download the UW-Madison eduroam installer for Apple devices using the Configuration Assistant Tool (CAT).
    • Open the downloaded file.
      Profile Downloaded dialog box with text Review the profile in System Settings if you want to install it with an OK button as the only option
    • Please note that different versions of OS may look somewhat different than the screenshots shown in this document.
      • Note for macOS 15 (Sequoia) and later: After downloading and opening the eduroam profile, open System Settings → "Profile Downloaded" or General → Device Management, select the eduroam profile, and 'double-click to review'.
        macOS Settings app with "Profile Downloaded" outlined in red and "General" section selected and the "Device Management" subsection highlighted with a red outline.
      • Note for older versions of macOS: The profile may be installed from System Settings → Privacy & Security → Profiles, or from System Preferences → Profiles.
      • If you have the iPhone Configuration Utility installed, the profile will not open with Profile Installer.app( System Preferences in older versions) by default.
        • In order to force the profile to open with Profile Installer.app (System Preferences in older versions), Control-Click (or Right-Mouse Click) the profile, Select Open With... Profile Installer.app or System Preferences.

        Open with dialog box with the first default option being "Profile Installer.app"

  2. Verify the profile and click Install to proceed.

    Profile install dialog box headed with "Are you sure you want to install this profile?" that contains Description: Network configuration profile 'eduroam' of 'University of Wisconsin-Madison' provided by eduroam, Signed: cat-signer-ams.eduroam.org, Received: timestamp, Settings: Certificate AAA Certificate Services; Certificate USERTrust RSA Certificate Authority; Wi-Fi Network eduroam, Details: with description and expiration date of the two certificates in the chain. The "Install" button is highlighted with a red box.

  3. Click Continue.

    macOS dialog box: Are you sure you want to install profile 'eduroam'? The profile contains certificates that will cause additional websites or services to be trusted by this Mac. The button "Continue" is highlited wth a red box.

  4. Enter your NetID@wisc.edu as the username and NetID Password as the password. Click Install.

    Dialog box Enter Settings for 'eduroam': Enter settings for the enterprise network 'eduroam': with a Username and Password field that are highlighted with a red box. The actions buttons are "Cancel" and "Install"

  5. Finally, you may be prompted for your local machine credentials to install the profile.

    Permission to install dialog box: Device Management/MDM. Device Management/MDM wants to make changes. Enter your password to allow this. with a password box and an OK button in green and Cancel button in grey.

  6. If you have already connected to UWNet, you may need to forget UWNet for your computer to connect to eduroam.
    1. Open the System Preferences window.
    2. In the Internet & Wireless section, click Network.
    3. In the Network window's left-hand column, select Wi-Fi.
    4. Click the Advanced... button in the lower right area of the window.
    5. In the list of preferred networks, highlight UWNet and click the minus button or move eduroam.
    6. After removing UWNet from the list or moving eduroam, click OK and close any open windows. Answer OK/Yes if asked.

iOS/iPadOS Devices (iPhone, iPad)

  1. From the device, download UW-Madison Configuration Assistant Tool (CAT) for Apple devices. It is highly recommended you use Safari.

    Apple Device: For best results, please use the built-in browser (Safari) to open the configuration file. The profile will install itself after you click (or tap) the button. You will be asked for confirmation/input at several points. 1) To install the profile, 2) to accept the server certificate authority, 3) to enter the username and password you have been given to your organization.

  2. Tap Allow to download the network profile to the device.

    "cat.eduroam.org" is trying to download a configuration profile. Do you want to allow this? The button "Allow" is highlighted in red.

  3.  Once successful, a confirmation message will appear.

    Profile Downloaded: Review the profile in the Settings app if you want to install it. The only option is a Close button.

  4. Open the Settings app on the device. Navigate to the new Profile Downloaded at the top.

    Settings indicates Profile Downloaded

  5. On the Install Profile page, tap the Install option in the top right. Note: You may need to enter the device's passcode if prompted.

    Install Profile dialog with "Install" button highlighted in red. Details are displayed for the 'eduroam' profile including Signed by, Description and Contains: Wi-Fi Network; 2 Certificates; Consent Notice with a "More Details" button.

  6. Consent/Reminder that your eduroam username is your NetID email (NetID@wisc.edu).

    Consent dialog Important Notice: your username MUST contain an '@' and end with 'wisc.edu'! The only button is "Next".

  7. Proceed through Warning by selecting Install and install the profile by selecting Install.

    Warning dialog with "Install" button highlighted with a red box. Wi-Fi: The netwokr traffic of your iPhone may be filtered or monitored by the Wi-Fi proxy. Install Profile: Installing this profile will change the settings on your iPhone.

  8. Your eduroam username is your NetID email (NetID@wisc.edu) and your eduroam password is your NetID password. Enter these to complete Profile Installation.

    Enter Username: Enter your username for the Wi-Fi network 'eduroam' with a text box containing the example bbadger2@wisc.edu and a button "Next" as the only option.

  9. Navigate to Settings → Wi-Fi and select eduroam to connect your device to eduroam.

Android Phones/Tablets

Use the eduroam App

  1. Download the geteduroam app on your mobile device.

    This is the Google Play Store badge linking to geteduroam  

  2. From the device, download UW-Madison Configuration Assistant Tool (CAT) for your appropriate Android version (4.3-7, 8 to 10, or 11 and higher).

    Android 11 and higher: Before you proceed with installation on Android systems, please make sure that you have installed the geteduroam application. This application is available from these sites: link to Google Play, link as a local download and will use the configuration from CAT to create all necessary settings. with a Continue button.

  3. Open the geteduroam app.
  4. If the prompt to login doesn't appear immediately:
    1. Search "madison" in the geteduroam app.
    2. Tap University of Wisconsin-Madison.

      Search dialog with "madison" entered and the options "James Madison University : US" and "University of Wisconsin-Madison : US" present.

  5. Enter your login credentials. Your eduroam username is your NetID email (NetID@wisc.edu) and your eduroam password is your NetID password.

    Login Required dialog: Please enter your username and password. Example Username bbadger@wisc.edu Password redacted with buttons "Cancel" and "Log in".

  6. Tap Log In.
  7. Your phone may request to save eduroam as a network. Tap Save.

    Save this Network? dialog: geteduroam wants to save a network to your phone. with an icon labeled 'eduroam' and buttons "Cancel" and "Save".

  8. You can now connect to the eduroam Wi-Fi network when you are on campus.

Linux

Installing eduroam on Linux with the CAT

  1. Use the eduroam Configuration Assistant Tool (CAT) to download the eduroam installer.
  2. Use eduroam's instructions to use the installer. These can be found in the CAT. 

    Linux: The installer is in the form of a Python script, it will try to configure 'eduroam' under NetworkManager and if this is either not appropriate for your system or your version of NetworkManager is too old, a wpa_supplicant config file will be created instead. The installer will configure access to: 'eduroam'. The installer will create cat_installer sub-directory in your config directory (possibly the .config in your home directory) and will copy your server certificates there. In order to connect to the network you will need an account from your organization. You should consult the support page to find out how this account can be obtained. It is very likely that your account is already activated. You will be requested to enter your account credentials during the installation. This information will be saved so that you will reconnect to the network automatically each time you are in the range.

  3. Your eduroam username is your NetID email (NetID@wisc.edu) and your eduroam password is your NetID password. 

Manual Configuration

  1. Open the Settings menu. 
  2. Select the "Wi-Fi" tab and ensure that "Wi-Fi" is enabled.
  3. From the Visible Networks list, choose eduroam. 
  4. To authenticate the eduroam connection, make the following changes to the settings in the "Wi-Fi Network Authentication Required" pop-up.
    • Wi-Fi security: WPA & WPA2 Enterprise
    • Authentication: Protected EAP (PEAP)
    • CA Certificate: Provide the USERTrust RSA Certification Authority Root Certificate from https://crt.sh/?id=1199354 ("Download Certificate: PEM" in left column)
    • PEAP version: Automatic
    • Inner Authentication: MSCHAPv2
    • Username: Full university email address with individual NetID (example: bbadger2@wisc.edu)
    • Password: NetID-associated password
  5. Select the "Connect" button.
    Wi-Fi Network Authentication Required dialog: Authentication required by Wi-Fi network: Passwords or encryption keys are required to access the Wi-Fi network 'eduroam'. A list of settings follows, Wi-Fi Security: WPA & WPA2 Enterprise, Authentication: Protected EAP (PEAP), Anonymous identity: blank, Domain: blank, CA Certificate: 1199354.crt filename, CA Certificate password: greyed out, Checkbox Show Passwords: unchecked, Checkbox No CA Certificate is required: unchecked, PEAP Version: Automatic, Inner authentication: MSCHAPv2, Username: example bbadger2.wisc.edu, Password: redacted, Checkbox Show Password: unchecked. There are buttons labeled "Cancel" and "Conenct".
  6. Once the network is successfully connected, the eduroam network will indicate "connected" in the list of Visible Networks.

    GNOME Settings panel with Wi-Fi section selected showing Wi-Fi Connected and Visible Networks including 'eduroam' with status 'Connected' and a gear icon for further settings.

Note for Chrome OS: Click on Choose Another Installer to Download located underneath the Windows installer option. Then select the correct OS (Chrome). 

Note: Use UWNet if you are having trouble connecting to eduroam. See UWNet - Log In to UWNet for instructions.

Create a guest UWNet account

If you are a guest on campus and do not have an active UW-Madison NetID, you must create a guest account to access Wi-Fi on campus.

See UWNet - Create a Guest Account for instructions to create a guest UWNet account.

Register devices without a browser

Devices without a browser are incompatible with eduroam. You must register these devices on UWNet.

See UWNet - Register a Device Without a Browser for instructions.

For a list of devices that are also incompatible with UWNet, see UWNet - Device Incompatibility List.

Additional eduroam information

 


Keywords:
wireless, wifi, network, eduroam, internet 
Doc ID:
119444
Owned by:
Russell D. in Social Science Computing Core
Created:
2022-07-06
Updated:
2026-02-24
Sites:
L&S ITS Service Desk, Social Science Computing Core