Winstat is the SSCC's Windows Remote Desktop Server cluster. Winstat allows many people to share a pool of powerful servers, but each user gets a session that looks and acts just like Windows on any other computer. While using Winstat you'll have access to SSCC software, network drives and printers. You can connect to Winstat from anywhere and use it to transfer files between your computer and the SSCC network.
In order to use Winstat you'll need to download and install Citrix Workspace on each computer you use.
After activating Citrix Workspace, you can start the program for the first time, and log in at the prompt using your SSCC user name and password and click the Winstat icon.
While your Winstat sessions launches you may receive a Security Warning saying that An online application is attempting to access information on a device attached to your computer. This is Citrix Workspace attempting to make the files on your computer's hard drive available from within your Winstat session. This is a very useful capability (see Transferring Files using Winstat below) so we suggest you choose Permit use and check the box Do not ask me again for this site.
If you are having trouble connecting to Winstat, the first thing you should try is to restart your session. To do so, in Citrix Workspace click Details and select Restart. Confirm the restart if prompted.
Idle Winstat sessions (meaning no user input, even if jobs are running) are disconnected after two hours, all sessions are disconnected after twenty-four hours, and disconnected sessions are closed after three hours. If you need to run long jobs such that these limits would cause problems for you, contact the Help Desk.
Winstat has a downtime from 6:00am-8:00am the third Wednesday of the month for updates.
You can also connect to Winstat via mobile devices and tablets, including iPads, Chromebooks, and Android tablets. A Citrix Workspace app is available for download from your device's App Store. Once you have installed the app, you will be prompted for a server name or address. Enter https://storefront.ssc.wisc.edu/Citrix/SSCCWeb/ and your SSCC credentials when prompted and the app will be configured to connect to Winstat.
If you install Citrix Workspace from a location other than the SSCC website, you will need to activate the software before you can use it. You can do this using the receiverconfig.cr file available here (right click, "save link as"):
Once downloaded, double click the file to run the script - it will automatically register your installation of Workspace.
There are a few rules you must follow when using Winstat:
Once you are logged in to your Winstat session, you can control your Winstat window using the Receiver Control Bar at the top of your screen.
Home – Returns you to the Desktop of your computer
Ctrl+Alt+Del –Allows you to open the Task Manager on the Winstat server so that you can end programs that are giving you trouble
Preferences – Sets options for the Desktop Viewer, including display options and controlling access to local files.
Full-screen/Window – Lets Winstat use your entire screen, or returns your Winstat session to a smaller window which also gives you access to your computer's desktop and programs.
Disconnect – Closes the Desktop Viewer but keeps your Winstat session running, so that when you connect again you will return to what you were doing when you left. You should save all work before disconnecting if possible in case you encounter any problems returning to the session.
If you have more than one monitor and want to use them in Winstat, put Winstat in Windowed mode, then drag the edges of the Winstat window such that the Window covers at least 50% of each of the monitors you want to use. Then switch to Full-screen and Winstat will use the full screen of all the monitors you put it on.
When you log in to Winstat using Citrix Workspace, it will automatically create network drives that connect to the local drives of your computer. They will appear at the bottom of the list of drives, with names like Local Disk (C: on ...) and CD/DVD Drive (D: on ...). The last part of the name will be the name of your local computer. Be sure not to confuse them with the local hard drive of the server itself, Local Disk (C:), which you should never use. On a Mac, Local Disk (C: on ...) is actually your home directory on your Mac's hard drive.
These drives give you a very easy way to transfer files between your computer and the SSCC network. Simply open Local Disk (C: on ...), locate the file you want to transfer, and drag it to a network drive like U: (your Windows home directory). The process also works in reverse. Keep in mind that the file must be sent over your Internet connection, so if you have a large file or a slow connection it may take a while. We do not suggest that you try to analyze data sets stored on your local hard drive: better to move them to the SSCC network and then analyze them there.
One warning: Winstat sees the hard drive of your computer as a network drive, and when you delete a file from a network drive it is permanently deleted rather than being sent to the Recycle Bin. Please be careful about deleting files.
SSCC networked lab printers will automatically be configured and available in Winstat. Citrix Workspace also allows Winstat to print to your local default printer. Make sure the printer you want to print to is the default before connecting to Winstat.
It is also possible to open a Winstat session directly in a web browser, though you will not be able to access files and printers using this method. We strongly recommend using the Citrix Workspace Desktop Viewer whenever possible for its increased functionality and stability, but the web interface may be useful if you cannot install software on the computer you are using. To access Winstat via the web go to winstat.ssc.wisc.edu, log in, and click on the Winstat icon. A Winstat session will open in a new browser tab.
The web client does not have the flexibility of the Desktop Viewer, but there are buttons on the right side of the session window which allow you to copy and paste text between your computer and your Winstat session (the Desktop Viewer allows this automatically) and end programs running in your Winstat session.