Getting Started with the SSCC for Students

Students may be granted an SSCC account as part of their course to access software, computing resources, and support services to complete their coursework. This document will walk you through the process of setting up you account and getting the most out of it.

Account Request and Activation

Your student account will typically be created at the request of your instructor.  If you join a class late or otherwise need to request your own account, fill out an account request on the SSCC website.  Please include both the course name and number and instructor information to expedite these requests.  Once your account is created, you will need to activate it to set up your password.  An activation code will be emailed to you or given in class and you will then use our account activation page to complete the process.

If you have activated your account but are unsure of your password or have issues logging in, please try resetting your password.  

Winstat

Winstat is the SSCC's remote Windows server that allows you to run research software, such as Stata, on our powerful servers.  There are two ways to access Winstat; through a web browser by connecting to https://winstat.ssc.wisc.edu or by using Citrix Workspace.  For most students, the web version of Winstat will meet your needs for class.  It has the added bonus of no need to install any software and it will work from most devices and operating systems and from any campus computer lab.  

Please watch this short video, which will demonstrate how to connect to Winstat via the web and give a brief introduction to the interface: 

If you'd prefer to use Citrix Workspace to connect to Winstat, you can download the program and get instructions for installation and usage from our Using Winstat documentation.

Getting Help

The SSCC has a Help Desk available to assist you with any technical issues you may encounter when using your account, including Winstat connection problems, password resets, and file restores.  In the Spring 2021 semester, SSCC staff are working remotely, so email or phone is the best way to contact us.  We also have tools available to remotely connect to your computer for troubleshooting and support if needed.  When contacting the Help Desk, please provide as much detail about your issue as possible, including your username, the operating system you are using, any error messages you are receiving, and any troubleshooting steps you've already tried.  

The SSCC also has statistical consultants available to assist you with questions or problems you may have about your coursework or statistical software.  You can set up an appointment with the consultants from our statistical support page.  You can choose any consultant to meet with that has appointments that fit your schedule.  If your issue is urgent and/or there are not appointments available at the times you'd prefer, please email the Help Desk and one of the consultants will get in touch.  

The SSCC also has a Knowledge Base with extensive documentation on both our services and statistical software.  Our Stata for Students guide will be of particular interest to anyone using Stata for their coursework.  The guide includes basics of the Stata interface and functionality along with instructions on how to do the most common tasks you will need for your coursework.