SMPH VPN - Transiton to New Settings

If you are using UW-Madison’s VPN, this KB will show you step-by-step how to connect to the SMPH VPN. The SMPH VPN allows Surgery users to access both Surgery and UW Health network while using their Surgery-provided device. If you are unable to connect to the SMPH VPN you may need permission granted by Surgery IT . Please contact us at

Open Global Protect App and click on the three lines in the upper right. Then click on Settings

Click the Add button then type the new portal address: Click Save then close the Settings window.

Select the new portal address by clicking the drop-down menu and choosing the new address. The checkbox will move to the new address.

Click Connect and type your NetID username and password. (Do not append "_1" to your NetID, this is no longer required)

Per the instructions, type "1" and click Sign In to receive a MFA-Duo approval code. 

Once approved, you will be successfully connected to the SMPH VPN


Full network access to Surgery and UW-Health resources will only be granted if using a device that is managed by Surgery IT. Machines that are not managed by us will only get access to UW-Madison campus networks

If you believe you are using a supported computer and you do not have the proper network access, please call the Surgery Help Desk for assistance.

If you cannot login, there may be a connection issue, a password issue, or your NetID hasn't been added to the proper permissions group. Call the Surgery Help Desk for assistance.

Keywords:smph vpn, global protect,   Doc ID:116682
Owner:Collin B.Group:UW Department of Surgery
Created:2022-02-10 15:02 CSTUpdated:2022-02-17 14:39 CST
Sites:UW Department of Surgery
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