SMPH VPN - Transiton to New Settings
If you are using UW-Madison’s VPN, this KB will show you step-by-step how to connect to the SMPH VPN. The SMPH VPN allows Surgery users to access both Surgery and UW Health network while using their Surgery-provided device. If you are unable to connect to the SMPH VPN you may need permission granted by Surgery IT . Please contact us at firstname.lastname@example.org
Open Global Protect App and click on the three lines in the upper right. Then click on Settings
Once approved, you will be successfully connected to the SMPH VPN
Full network access to Surgery and UW-Health resources will only be granted if using a device that is managed by Surgery IT. Machines that are not managed by us will only get access to UW-Madison campus networks
If you believe you are using a supported computer and you do not have the proper network access, please call the Surgery Help Desk for assistance.
If you cannot login, there may be a connection issue, a password issue, or your NetID hasn't been added to the proper permissions group. Call the Surgery Help Desk for assistance.