SMPH VPN - Transiton to New Settings

If you are using UW-Madison’s VPN, this KB will show you step-by-step how to connect to the SMPH VPN. The SMPH VPN allows Surgery users to access both Surgery and UW Health network while using their Surgery-provided device. If you are unable to connect to the SMPH VPN you may need permission granted by Surgery IT . Please contact us at help@surgery.wisc.edu

Open Global Protect App and click on the three lines in the upper right. Then click on Settings



Click the Add button then type the new portal address: smph.vpn.wisc.edu. Click Save then close the Settings window.

Select the new portal address by clicking the drop-down menu and choosing the new address. The checkbox will move to the new address.


Click Connect and type your NetID username and password. (Do not append "_1" to your NetID, this is no longer required)


Per the instructions, type "1" and click Sign In to receive a MFA-Duo approval code. 

Once approved, you will be successfully connected to the SMPH VPN


Notes:

Full network access to Surgery and UW-Health resources will only be granted if using a device that is managed by Surgery IT. Machines that are not managed by us will only get access to UW-Madison campus networks

If you believe you are using a supported computer and you do not have the proper network access, please call the Surgery Help Desk for assistance.

If you cannot login, there may be a connection issue, a password issue, or your NetID hasn't been added to the proper permissions group. Call the Surgery Help Desk for assistance.




Keywords:smph vpn, global protect,   Doc ID:116682
Owner:Collin B.Group:UW Department of Surgery
Created:2022-02-10 16:02 CDTUpdated:2022-02-17 15:39 CDT
Sites:UW Department of Surgery
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