Citrix - Terminal Server License Error

When attempting to launch a Citrix session, the Citrix program will display an error reading "There are no terminal server licenses available" and will fail to launch the requested application.

This is the text from a 2012 article on the Surgery Intranet:



If your workstation is complaining about not enough Terminal Services Licenses when using Citrix you can try these steps:
# Download "this file":/public/files/280/TS_Cal.vbs (provided by UWHC)
# Run the file
# Try Citrix again



The VBS script above performs a manual removal of some registry entries that were found to be the cause of this issue. Removing these registry entries resolved the problem.

This issue hasn't really come up for some time. The last documented case was in 2014 and the solution is well documented in ZenDesk.

If this error comes up again, please give the Surgery Help Desk a call to resolve it.




Keywords:citrix healthlink server license error script hklm registry fix   Doc ID:75296
Owner:Collin B.Group:UW Department of Surgery
Created:2017-08-04 09:54 CSTUpdated:2017-08-23 09:14 CST
Sites:UW Department of Surgery
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