Download the Client
Note: Our client is not compatible with OS X 10.15 or earlier.
Installing on Your Computer
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Open the downloaded file. Click Continue.

- On the Destination Select screen, select the installation folder for the GlobalProtect app. Click Continue.

- On the Installation Type screen, make sure GlobalProtect is selected under "Package Name". Click Continue.

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Click Install.
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If you are prompted for your password, type it in. Then select Install software.

System Extension Blocked
Some users will be prompted with a message saying "System Extension Blocked."
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Select Open Security Preferences
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Select Allow in the following window.

Allow GlobalProtect to Filter Network Content
Click Allow if you get a pop-up that says "'GlobalProtect' Would Like to Filter Network Content - All network activity on this Mac may be filtered or monitored."

This optimizes performance and allows the VPN to control the network traffic correctly.
In order to uninstall GlobalProtect, you must use the Install tool to download the uninstaller.
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Run the GlobalProtect installer file from when you downloaded the application. If you are unable to locate it, download it here:
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On the Introduction page, select Continue.
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On the Destination Select page, click Continue.
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On the Installation Type page, uncheck
GlobalProtect and check Uninstall GlobalProtect. Click Continue.

- Click Install to run the Uninstall tool.
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If prompted, enter your User Name and Password, and then click Install Software to uninstall GlobalProtect.
To completely remove GlobalProtect from your system, please follow the uninstallation steps above, then delete the following folders from your computer using the following pathways:
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Finder > Library > Application Support > PaloAltoNetworks
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Finder > Applications > GlobalProtect
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Finder > Users > {UserName} > Library > Application Support > PaloAltoNetworks /Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist