UW Digital ID - LRA - Searching for Requests
This document will summarize the steps in searching for a user's request or listing a specific kind of request.
Digital certificates are not located in the main application. You can search for digital certificate requests at https://certs.uwdigitalid.wisconsin.edu
Navigate to https://uwdigitalid.wisconsin.edu and log in with your institutional credentials.
If you experience problems logging into this page please refer to the following KB document: 13942
Click Administration in the left-hand sidebar.
You can select various options to search for specific requests. Options for searching requests are listed below:
User Search: Search by full name, SPVI, EPPN, or PKI ID
Device Serial: Search for a given OTP token
Email: Search by the email address associated with the request
Campus: Search by campuses you are authorized for
Status: The following statuses are associated with OTP tokens:
SUBMITTED: Employee requests that have been submitted but still need to be ID verified / credentialed
CREDENTIALED: Employees who have been ID verified / credentialed but have not had a device assigned
COMPLETED: Employees who have been credentialed and have a device assigned; These are the only ones who can generate a OTP
REJECTED: Employees who have had their request rejected