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Using the Logitech MeetUp
How to use a Logitech MeetUp Device
Science Hall has several rooms outfitted with Logitech MeetUp video conferencing devices. These devices contain a speaker, microphone, and camera all in one unit.
Logitech MeetUp videoconferencing devices have two required connections: power via the supplied A/C adapter, and a USB cable to connect to a computer. An optional extension microphone can be added to capture audio for larger meetings.
To use the Logitech MeetUp videoconferencing device:
- Connect the USB cable to the laptop.
- Attach the HDMI cable from the projector or TV to your laptop.
- Depending on your device's ports, you may need to connect the USB and/or HDMI cables to an adapter to connect to your laptop. Some rooms may have adapters, but users should expect to have their own adapter if needed.
- Turn on the TV or projector and select the correct input. If you are unsure which input to use, please consult your IT department for assistance.
- Open Teams, Zoom, or other conferencing software. Set your audio and video settings to use the Logitech MeetUp Speakerphone for camera, microphone, and speakers.
- The Logitech MeetUp videoconferencing device comes with a remote control that allows the operator to pan, zoom, and tilt the camera to the desired angle. The home button will return the camera to the default position.
Troubleshooting
No video/flickering video:
- Ensure that the camera selected in your videoconferencing software is the Logitech MeetUp device. You'll want the same device for microphone and speaker as well.
- Is the proper input selected on the TV or projector? Check local signage for instructions or contact IT support for assistance.
- Set your laptop's display resolution to the TV or projector's native resolution. Check your laptop's documentation or consult with IT support for assistance.
- For computers using multiport adapters (pictured below) an external power supply might be necessary to supply enough power for the video. Plugging your A/C adapter into the multiport adapter usually fixes the issue.
No sound:
- Make sure that speakers are not muted and that the output device/speakers are set to Logitech MeetUp in your videoconferencing software.
- Note: The ring around the camera will turn from light blue to red when muted. Pressing unmute on the external microphone or in your videoconferencing software will turn the light from red to light blue, indicating that the microphone is live.