File Backup and Restore Policy

Describes the backup and restore strategy for Waisman network drives.

  • Please be aware that your computer's  local hard drives (i.e. the C drive along with any USB drives) are not backed up! Therefore, unless you have a reliable backup procedure for your own hard drives that includes off-site storage, work product must only be stored on network drives.
  • All network drives use enterprise storage hosted at DoIT are backed up during the evening hours of every day using Bucky Backup Lite. The backups are housed in a different data center located 2 miles from the storage. These backups are for the purpose of disaster recovery and are available for one year.  This means if there is an equipment failure or disaster that results in loss of data the goal is to recover all data from the backups made during the evening  of the previous day.
  • In order successfully restore a file from backups: 
    • Make a request as soon as possible after you're aware the file has been damaged or deleted.
    • The file must have existed during the evening backup. A file that has been created and deleted on the same day is not recoverable from backups.
    • A file that has been deleted or damaged more than year ago cannot be not recovered.
  • In addition to the nightly backups described above, network storage has a feature enabled known as "snapshots" that allow previous versions of files and directories to be recovered on your own from when these snapshots were taken. To use this feature, right click on a file or directory and select "Restore  previous versions". If previous versions are available you will be presented with various dates to restore from. Use caution when restoring directories with this method. Restoring directories can orphan or obliterate files or whole subfolders that have been created after the snapshot!.

Keywords:backup restore   Doc ID:82761
Owner:Carl K.Group:Waisman Center Knowledge Base
Created:2018-06-08 11:59 CDTUpdated:2018-06-12 14:00 CDT
Sites:Waisman Center Knowledge Base
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