Remotely Connecting to WCER office PC (Mac)

The purpose of this article is to provide instructions for remotely connecting to your WCER office PC from a Mac using a VPN. This may be useful if you need to work from a remote location, and you have special applications installed on your office PC that would be difficult or impossible to use or configure on your Mac.


GlobalProtect VPN
The Mac you are using must have GlobalProtect installed and configured for connecting to WCER resources.
NOTE: If you do not have GlobalProtect installed or configured, please see the WCER KnowledgeBase article here, or visit the link at the bottom of this page.

Microsoft Remote Desktop
The Mac your are using must have Microsoft Remote Desktop installed.
WCER-owned Macs:  If you are using a WCER-owned Mac, Microsoft Remote Desktop should already be installed. If it is not, then please use Managed Software Center to install it onto the Mac.
Personally-owned Macs:  You can obtain MRD from the AppStore on a personally owned Mac, provided that you have an AppleID. MRD is a free application.

Step-by-step instructions

1) Sign in to GlobalProtect if it isn't already connected.

2) Open Microsoft Remote Desktop. You can find it either in the dock or in the Applications folder of Macintosh HD. (see image below)

Where to find Microsoft Remote Desktop

3) Click on the New icon at the top of the Remote Desktop application window.

         Create New Desktop Connection  

4) Configure the following settings to connect to the remote PC. They should look very similar to the image below.

    a) Enter a name into the "Connection name" textfield.
    b) Enter "" into the "PC name" textfield, replacing the XXXXXX with your office PC’s 6-digit WCER number.
        NOTE:  The WCER number can be found on the red WCER asset tag affixed to the case/tower of the PC, or Tech Services can provide it to you. On older systems, it may be written with a permanent marker.
    c) Enter your domain qualified username into the User name textfield of the Credentials section.
        (e.g. soe-ad\jdoe17)
    d) Change the "Resolution" from "Native" to "1280x1024".
         NOTE: You may wish to experiment with this setting depending on your display.
    e) Uncheck "Start session in full screen".
    f)  Finally, click on the little red dot in the upper left of the Edit Remote Desktops window to close and save your changes.

Configure the Connection settings

5) Select your newly created item listed under "My Desktops" and click on the "Start" button at the top of the application window.

          Start the selected Desktop Connection 

6) You should now be logging into your office PC remotely.

When you wish to stop, just logout as you would normally when you are in your office.

Keywords:VPN, Mac, PC, work, home, remote, desktop, microsoft, apple, WCER   Doc ID:68170
Owner:David P.Group:WCER Technical Services
Created:2016-11-01 10:25 CDTUpdated:2022-03-02 07:23 CDT
Sites:WCER Technical Services
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