Office and Outlook 365 Email - DoIT Best Effort Support Definition

Doit's statement on BYOD and Office Outlook 365 Support Clarification "Best Effort"

Copied directly from Doit's KB. How Doit Defines Best Effort Support Office Outlook 365 non-microsoft client/apps
Outlook Clients, iOS/Android Outlook Apps, and Outlook Web Application (wiscmail.wisc.edu) are all that is truly supported.

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.



For information on Outlook 365 and non supported email protocols: https://kb.wisc.edu/office365/page.php?id=28139




Keywords:Outlook 365 Office Microsoft Exchange BYOD iPhone iPad Phone Mobile iOS Android   Doc ID:86726
Owner:Brian G.Group:WCER Technical Services
Created:2018-10-12 14:28 CDTUpdated:2018-10-12 14:40 CDT
Sites:WCER Technical Services
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