Launching Microsoft Remote Desktop from a PC

Using Microsoft Remote Desktop Application to connect remotely to your WCER office pc.

Microsoft Remote Desktop

Your Office PC must be powered on and sleep blocked to use this option.  Monitors may be powered off and are irrelevant.
You must have written down either your WCER Full DNS Computer Name or the remote PC's IP v4 address (see kb: dns: https://kb.wisc.edu/wcer/98870 or ip: https://kb.wisc.edu/wcer/98871

Connect to Palo Alto Global Protect vpn – see https://kb.wisc.edu/wcer/82795

After connecting to Global Protect vpn; Go to: “Start, Windows Accessories, Remote Desktop Connection”

menu steps


Type either full dns computer name or ip v4 address in the “computer” field within the application. Then press “connect”.

fulldns image

or

ip address image

You will be challenged by the system to enter a username and password.

Remember to use your wcer network username and password when connecting. Just like as if you were arriving fresh to use the PC at the office. SOE-AD\wcerusername (ie: SOE-AD\tuttle34)

You’ll see a connection progress bar that looks similar to this.

progress bar


When connected. You’ll see your normal user desktop just like if you were at the office.
fulldesktopimage

Via the Remote Connection, you may now use productivity tools or network resources you have installed only on your office PC.  Such as BOB, BOP, Adobe Creative Suite, etc.

When you no longer need to use the remote desktop for daily work - you may choose to disconnect.  Do Not Choose "Shutdown" or you will not be able to connect again until someone physically turns on the office pc.

The remote desktop "toolbar" is the best way to "disconnect" for the day. Below is a picture of the tool bar (which sometimes auto hides - hover to find it).  The large "X" is the best way to disconnect and keep the remote PC on and ready for use.

disconnect rd image w toolbar

Using the POWER icon feature is a little riskier when wanting to maintain your remote desktop PC in the ON position.  The above bar is better. Use POWER icon very cautiously.

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Keywords:remote desktop connection work from home   Doc ID:98868
Owner:Brian G.Group:WCER Technical Services
Created:2020-03-15 16:56 CDTUpdated:2020-03-19 15:01 CDT
Sites:WCER Technical Services
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