Webex Events - Licensing Information
Webex Events has a license cap using two different categories for our UW-Madison Organization. These license types are Attendee and Streaming Hours
UW-Madison Organization Licenses
- We have the following licenses/hours that are allocated to our organization:
- Attendee Licenses - 20,200
- Streaming Hours - 20,200
Attendees Licenses
- These licenses are based on individuals that join your Webex Event using an email address that is NOT in the @wisc.edu email domain
- An attendee license is consumed for our organization when this is done
- We recommend individuals that are UW-Madison employees/students to join your Webex Events using the following login options to:
- UW-Madison NetID
- Continue with Webex
- An attendee license is NOT consumed when these options are used
Streaming Hours
- These hours are based on individuals watching your live stream if the following stream types are used for your event:
- Webex Production Studio
- RTMP
- Simulive
- An hour is consumed for each individual and increments for each hour that is viewed by that attendee
- Example - 5 attendees watching a Webex Event using Webex Production Studio for 2 hours consumes the following amount of streaming hours:
- 5 x 2 = 10 streaming hours
- Example - 5 attendees watching a Webex Event using Webex Production Studio for 2 hours consumes the following amount of streaming hours:
- We recommend those who don't want to consume their streaming hours to use the following Live Stream provider options:
- Webex
- Zoom
- Other (Used for Microsoft Teams for Town Halls)
Additional License Information
- DoIT will monitor the licenses per Team to ensure we do not go over our limit
- Any teams that go over their allotted license amount when their Team was created can request additional licenses by using the Change Request form
- DoIT has the option to decline your request for additional licenses
- If a Team is needing a large amount of licenses for the school year (renews June 3rd every year), additional licenses can be purchased through Webex Events and will require DoIT to assist in the request
- If our organization goes over our allotted limits, your Webex Event will continue to allow attendees to join and will not impact your Webex Event