Webex Events - Licensing Information

Webex Events has a license cap using two different categories for our UW-Madison Organization. These license types are Attendee and Streaming Hours

UW-Madison Organization Licenses

  • We have the following licenses/hours that are allocated to our organization:
    • Attendee Licenses - 20,200
    • Streaming Hours - 20,200

Attendees Licenses

  • These licenses are based on individuals that join your Webex Event using an email address that is NOT in the @wisc.edu email domain
    • An attendee license is consumed for our organization when this is done
  • We recommend individuals that are UW-Madison employees/students to join your Webex Events using the following login options to:
    • UW-Madison NetID
    • Continue with Webex
    • An attendee license is NOT consumed when these options are used

Streaming Hours

  • These hours are based on individuals watching your live stream if the following stream types are used for your event:
    • Webex Production Studio
    • RTMP
    • Simulive
  • An hour is consumed for each individual and increments for each hour that is viewed by that attendee
    • Example - 5 attendees watching a Webex Event using Webex Production Studio for 2 hours consumes the following amount of streaming hours:
      • 5 x 2 = 10 streaming hours
  • We recommend those who don't want to consume their streaming hours to use the following Live Stream provider options:
    • Webex
    • Zoom
    • Other (Used for Microsoft Teams for Town Halls)

Additional License Information

  • DoIT will monitor the licenses per Team to ensure we do not go over our limit
  • Any teams that go over their allotted license amount when their Team was created can request additional licenses by using the Change Request form
  • DoIT has the option to decline your request for additional licenses
  • If a Team is needing a large amount of licenses for the school year (renews June 3rd every year), additional licenses can be purchased through Webex Events and will require DoIT to assist in the request
  • If our organization goes over our allotted limits, your Webex Event will continue to allow attendees to join and will not impact your Webex Event



Keywords:
webex events socio licensing license platform rules conferencing conferences training employee professional development uw madison registration forum symposium webinar workshop town hall registration 
Doc ID:
154719
Owned by:
Shawn T. in Cisco Webex
Created:
2025-09-11
Updated:
2025-09-11
Sites:
Cisco Webex, DoIT Help Desk