Webex: New User Experience- Join/Start Meeting Audio Video Selection

When joining or starting a Webex Meeting or Webex Event, you will be asked before entering the meeting to select your audio and video camera.

Pre Meeting Experience

  • Click on Use computer for audio
  • Select the drop down arrow next to Mute/Unmute and Start video/Stop video

Pre Meeting Audio Selection

Pre Meeting Video Selection
  • Select the correct audio and video from the options drop-down menu. You can also test the speaker, if you hear the sound you have the correct speaker.
  • Adjust volume level sliders for both the speaker and microphone.
    • Note - This is important to check if you aren't hearing sound in a meeting after selecting the appropriate device.
  • Music Mode - With Music Mode checked, Webex preserves the original sound from your microphone and turns off all automatic audio enhancements, including echo cancellation and background noise suppression.  This option is recommended if you want to play music or a musical instrument.

Webex Experience Audio

  • You can also connect to a Cisco video endpoint (Cisco Roomkit, Webex Share, Cisco DX80, etc) to start or join your Webex meetings. 
    • This can be done by clicking the Use video system and searching for the name of the video endpoint in the room. The name of the endpoint can be located in the top left corner of the tv screen you are wanting to connect to.

For more information, check out Cisco's help document here

This is a Cisco product- for more information see https://cisco.com/go/webex

Keywords:webex, webex audio, audio, audio issues, video, video issues, webex video, setup, webex meeting, webex event, audio setup for webex, Music mode   Doc ID:97110
Owner:Shawn T.Group:Cisco Webex
Created:2020-01-14 20:19 CSTUpdated:2020-09-08 13:52 CST
Sites:Cisco Webex, DoIT Help Desk
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