Webex App - System Requirements

Webex App is supported on specific versions of Windows, Mac, iPhone, iPad, Android, and Web

Changes to Supported Operating Systems and Browsers

In the October 2021 (41.10) release the following changes will happen:

  • Windows minimum supported OS changing to Windows 10

  • Mac minimum OS changing to MacOS 10.13

  • Web minimum supported Microsoft browser changing to the last two major releases of Microsoft Edge

We will no longer provide bug fixes or updates for earlier operating systems or earlier browsers. To have the best experience possible, plan to upgrade your operating system or install the latest browsers.

On January 31, 2022, we will officially end of life support for operating systems earlier than Windows 10 on Windows and earlier than MacOS 10.13 on Mac and end of life support for Microsoft browsers earlier than Microsoft Edge.

At that time, you will still be able to sign in to the Webex app, however some workflows may not work if you are using an unsupported operating systems or earlier browsers.

In April 2022, you will no longer be able to sign in to the Webex app using any earlier operating systems or earlier browsers.

System Requirements

Review these system requirements to verify that you can use Webex App on your computer, mobile device, or web browser.

Keep in mind that we don't support using Webex App with pre-release or early release programs, such as the Apple Beta Software, Windows Insider Program, Google Android Beta, or any other similar programs.

The performance of the Webex App app may also be influenced by other factors, for example: network connectivity or other applications on your devices.

  • Windows PCs Recommended Minimum System Requirements

    These requirements are continuously reviewed and may be revised.

  • Mac Recommended Minimum System Requirements

    These requirements are continuously reviewed and may be revised.

    • MacOS 10.13 and later on a supported Mac. .

    • M1 chip or Intel CPU-based (4 GB of RAM minimum recommended).

  • iPhone and iPad—iOS 13.7 and later, and iPadOS 13.7 and later.

  • Android Smartphones—Oreo 8.0 and later (3GB of RAM required).

  • Web—Last two major releases of one of these browsers: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge on computers running Windows, Mac, or Linux.

    You can use the meetings and free calling (Call on Webex) features from the Webex App for Web using Firefox, Chrome, and Safari only.

  • Chromebook—The messaging, calling, and meetings features from Webex App for Android are supported.

  • Linux—Recommended minimum system requirements

    • Core requirements: Intel Dual-Core CPU 2.XX GHz or AMD processor (4 GB of RAM minimum recommended)

    • Display Protocols: x11 and Wayland.

    • Desktop environment/Window Manager: GNOME/Mutter and KDE/KWin recommended.

Support Policy

Webex App is proactively tested against versions of supported platform operating systems (OS): Windows, Mac, iOS, and Android. Compatibility and support for new OS versions is being provided in the following manner:

  • Compatibility—We proactively monitor upcoming OS versions and validate Webex App for compatibility with OS Beta releases. Our best effort is made to address any blocking issues or incompatibilities discovered during testing.

    Example: iOS 14 is planned to be released in September 2020. The current version of Webex App for iOS is validated for compatibility with iOS 14 Beta versions. If blocking issues are discovered, they're fixed and released in an updated version of Webex App for iOS before the iOS 15 GA release date. If no blocking issues are discovered, the current Webex App version is considered compatible with iOS 15.

    Fixes are incorporated as per the Cisco support and maintenance policy.

  • Support—Once a new OS version is officially released, OS verification tests are performed using the latest version of Webex App on the newly released version of the OS. Any discovered issues are addressed as part of the next regular feature or maintenance Webex App release.

    Example: iOS 14 is released in September 2020. OS verification tests of the latest Webex App for iOS are performed with the released iOS 14 GA version. Any found issues are addressed in the next release Webex App release. Webex App is designated as supporting iOS 14.

This is a Cisco product- for more information see https://cisco.com/go/webex

Keywords:Webex, Webex Teams, Cisco, system requirements, Mac, Ipad, Android, Web, Windows, Linux, Webex App, iPhone   Doc ID:87994
Owner:Shawn T.Group:Cisco Webex
Created:2018-11-27 15:32 CDTUpdated:2022-01-05 13:19 CDT
Sites:Cisco Webex, DoIT Help Desk, Voice Services
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