Web Hosting - Web Site Backup and Recovery
The Web Hosting servers utilize DoIT's Bucky Backup service to archive web site files nightly. We also capture a MySQL dump of every database nightly to protect data and recover it as needed.
However, we strongly encourage you to:
-- Keep local copies of your website files and MySQL databases.
-- Utilize your test site location for quality assurance
Web Hosting Requests to Restore Your Files
Email your restore requests to firstname.lastname@example.org
Files can be restored via Bucky Backup according to the following criteria:
- We can restore either of the two most recent versions of any file on the web server.
- We can restore a file deleted from the web server up to a maximum of 60 days after the file was deleted. After 60 days, deleted files can no longer be restored.
- MySQL databases are also exported nightly and available up to a maximum of 60 days
*** Customer how to download and upload sites files and/or databases ***
Plesk Control Panel:
-- One can also use specific database management tools, like PHPMyAdmin (built into Plesk) or a client like MySQL WorkBench (see database management applications).