Below you will find information about configuring your client for Secure FTP publishing with DoIT Shared Hosting.
Please Note: Secure FTP access is restricted. If you are using an off campus IP# or the UW Wireless, please connect to the Virtual Private Network first.
There are three items required to make a Secure FTP connection:
- Secure FTP Hostname: This is the domain name of the site to which you are connecting.
For Example: mysite.wisc.edu
- User ID: This is previously supplied to contacts via email and can be managed in the Control Panel.
- Password: This is supplied to contacts and can be managed in the Control Panel.
Accounts will be locked after 10 unsuccessful login attempts. If you're having trouble connecting via Secure FTP, please fill out the short SFTP troubleshooting form.
For more information about Secure FTP, please use the DoIT Web Hosting KnowledgeBase.
NOTE: It is possible to manually create multiple secondary SFTP logins, but this is performed outside of the Plesk management software. To request additional STFP logins, email email@example.com with a brief explanation of functionality and access requirements. There is a one time setup fee of $75 to configure the additional logins.