Topics Map > Service Documentation > Accounts and Migrations
Topics Map > Customer Accounts > Linux
Topics Map > Customer Accounts > Windows
Web Hosting - Inactivating Your Account or Additional Domain
Coordinating with us on your site's transition to a new server or its removal from our service can help avoid loose ends and service interruptions.
Notes:
-- Please inform the Web Hosting service that your site (or an individual domain as part of a multi-domain account) is moving to another service or being discontinued. Monthly billing will continue up until the date we are notified that service is no longer required.
-- Access to obtain/archive content on the DoIT Web Hosting platform is available to site administrators/developer contacts via the Plesk Control Panel, Secure FTP etc. Please download your site files and any databases as you require. https://kb.wisc.edu/webhosting/87343
Transferring Hosting Services
- Email webhosting@doit.wisc.edu to coordinate a date/time (M-F 7AM-5PM) to schedule the DNS migration.
- If your site will use a new domain name we can help set up a redirect to it so your users can easily find your new location. See Web Hosting - Website Redirects.
- When the DNS is updated or redirect implemented, we will inactivate the web account and send confirmation to the contacts.
Decommissioning Your Website
- Email webhosting@doit.wisc.edu with the date/time you'd like us to remove the domain.
- When the domain is removed, we will inactivate the web account and send confirmation to the contacts.
Contact webhosting@doit.wisc.edu if you have any questions.