Help Desk - Email "400 Bad Request" or "SAML assertion is not present in the token" Error

Note: If you have activated your NetID account within the last last 24 hours, please wait the full 24 hours and try again.  If your account was already active, you can also try activating missing services to see if the issue is resolved. If you continue to experience the issue, please contact the Help Desk. 

If you see see one of the following errors:

When a user is attempting to log in to their UW-Madison email account for the first time, they may see a “SAML assertion is not present in the token” error. This can occur when they are trying to sign in to their email before activating their NetID services.	When a user is attempting to log in to their UW-Madison email account after a lapse in affiliation, they may see a "400 Bad request" error. This can occur when their account was partially deactivated due to a lapse in affiliation, and was not fully reactivated upon their return.