DoIT Departmental Tech Support - Employee Workstations (On & Off-boarding)

This document explains how a manager or supervisor will order a computer for or assign an existing computer to a new employee. It also explains how to reassign (repurpose) or decommission a computer when an employee leaves your department. This process is for Contract Partners supported by DoIT Departmental Support.

For Employee On-boarding

The manager or supervisor will begin by logging into the Departmental Tech Support Portal

Click on Employee On-boarding

green edged box that says Employee Onboarding

Click Next to get started 

  • Select Employee Type from the pull-down menu.
  • Enter the employee's First and Last Names.
  • Provide their NetID.
  • Select the employee's Start Date.
  • Select your department from the Department pull-down. 
  • and Default for the Unit.

Mutiple drop down menus

Click Next to continue.

You have 3 options when ordering equipment for a new employee:

  • Order a New Computer
  • Assign an Existing Computer
  • or Issue No Computer or Provide a Shared Computer

Image of options listed above

For Employee Off-boarding

The manager or supervisor will begin by logging into the Departmental Tech Support Portal

Click on Employee Off-boarding

Employee Offboarding

You have 3 options for handling the departing employee's equipment. They are:

  • Reassign or re-purpose the workstation
  • Decommission or send the workstation to SWAP
  • Nothing (The employee was using a shared workstation or did not have their own machine)

If you want to Reassign or re-purpose the workstation, click here for directions.

If you want to Decommission or send the workstation to SWAP, click here for directions.

If Nothing is your selection, proceed with completing the Employee Off-boarding Request.

  • Enter the departing employee's First Name and Last Name
  • NetID
  • Employee's last day
  • Select your department from the Department pull-down 
  • and enter Default for the Unit.

Form

Select Nothing (The employee was using a shared workstation or did not have their own machine)

Click Submit to send your order to Departmental Tech Support. 

Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order. 



Keywords:
workstation, order, computer, onboard, reassign, off-board, offboard, decommission, onboarding, on-boarding, offboarding, off-boarding, contract partners, contract partner, CPS
Doc ID:
136543
Owned by:
Departmental Support in DoIT Departmental Support
Created:
2024-04-03
Updated:
2025-01-23
Sites:
DoIT Contract Partner Support Help Desk, DoIT Departmental Support, DoIT Help Desk, DoIT Internal Operations Team