DoIT Employee Workstations (On & Off-boarding)
For Employee On-boarding
The manager or supervisor will begin by logging into the Departmental Tech Support Portal.
Click on Employee Onboarding
Click Next >> to get started
- Select Employee Type from the pull-down menu.
- Enter the employee's First and Last Names.
- Provide their NetID.
- Select the employee's Start Date.
- Select DoIT from the Department pull-down.
- and Default for the Unit.
Click Next >> to continue.
You have 3 options when ordering equipment for a new employee:
- Order a New Computer
- Assign an Existing Computer
- or Issue No Computer or Provide a Shared Computer
Order New Computer
Click New Computer to get started
- Select the Hardware Type from the pull-down menu.
- Enter your DoIT Number.
- Select the Work Type.
- Select the specified Computer from the pull-down menu.
- Select the Monitor Types.
- If you select Headset, select the headset from the pull-down menu.
Under Shipping Method, select one of the following options:
- Drop off at Campus location
- Ship to Address (Used for off-campus addresses)
- Pick up at DoIT Help Desk
Click Next >> to continue.
Review the order summary. If you see an error, click <<Back to revise your order.
Click Submit to send your order to Departmental Tech Support.
Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order.
Assign Existing Computer
Click Existing Computer to get started
- Enter the Computer Name (UW-Serial Number)
- This number can be found by searching "Device name" in the computer search engine
- Enter the Computer Location
- If working remotely, enter "remote"
- Please add any Additional Information in the text box
- If other peripherals will be reassigned, please select them.
Click Next >> to continue.
Review the order summary. If you see an error, click <<Back to revise your order.
Click Submit to send your order to Departmental Tech Support.
Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order.
Issue No Computer or Provide Shared Computer
Click No Computer/Shared Computer to get started
This option is for if the employee will be using a shared or student computer, or if no computer is necessary.
Click Next>> to continue.
Review the order summary. If you see an error, click <<Back to revise your order.
Click Submit to send your order to Departmental Tech Support.
Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order.
For Employee Off-boarding
The manager or supervisor will begin by logging into the Departmental Tech Support Portal.
Click on Employee Offboarding
You have 3 options for handling the employee's equipment:
- Reassign or repurpose the workstation
- Decommission or send the workstation to SWAP
- Nothing (The employee was using a shared workstation or did not have their own machine
If you need to Reassign or repurpose the workstation, click here for directions.
If you need to Decommission or send the workstation to SWAP, click here for directions.
If Nothing is your selection, proceed with completing the Employee Offboard Request.
- Enter the employee's First Name and Last Name
- NetID
- Employee's last day
- Select DoIT from the Department pull-down
- and enter Default for the Unit.
Click Submit to send your order to Departmental Tech Support.
Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order.
Reassign Computer From One Employee to Another
The process for reassigning a computer from one employee to another is explained below.
Log into the Department Tech Support Portal
Click on Reassign a Workstation
Begin by filling in the fields at the top of the incident form.
- Enter the Computer Name (UW-Serial Number)
- This number can be found by searching "Device name" in the computer search engine
- Enter the current Location of the equipment
- If remote, please enter remote
- Enter the Recipient's NetID of the employee
- Enter the New Location of the workstation
- Enter the employee's Department
- Enter the Date Needed
Provide information related to the shipping of the equipment by selecting Shipping Method and the Shipping Address
There are four Shipping Method choices:
- Schedule an appointment to drop it off at the Help Desk for transfer
- I need a box and shipping label
- I only need a shipping label. I have a box to return the equipment.
- I would like DoIT to pick up the computer at its current campus location
Finally, Acknowledge and confirm the following statement by checking the box
Click Submit to send your order to Departmental Tech Support.
Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order.
Decommission Computer from Department's Inventory
The process for collecting, wiping, and removing a computer from a department's inventory is explained below.
Log into the Department Tech Support Portal.
Click on Decomission a Workstation.
Begin by filling in the fields on the incident report.
- Enter the Serial Number
- This number can be found by searching "Device name" in the computer search engine
- Enter the current Location of the equipment
- If remote, please enter remote
Provide information related to the shipping of the equipment by selecting Shipping Method and the Shipping Address
There are four Shipping Method choices:
- Schedule an appointment to drop it off at the Help Desk for transfer
- Enter an Expected Drop-Off Time
- I need a box and shipping label
- I only need a shipping label. I have a box to return the equipment.
- I would like DoIT to pick up the computer at its current campus location
Click Submit to send your order to Departmental Tech Support.
Once you submit, an automated email reply that includes the Incident Number associated with your order will be generated. Be sure to reference this number when contacting Departmental Tech Support to ask questions or discuss things related to your order.