Troubleshooting Guide

If you are experiencing an issue with your Cheesematic 2000 machine, please consult the potential solutions listed below.

Issue: Machine Does Not Turn On

Symptom: The Cheesematic 2000 exhibits a non-responsive state after engaging the activation switch.

Potential Causes: Disconnection from the power source, defective power cord or plug, tripped circuit breaker.

Remedial Actions: Ascertain the continuity of the electrical conduit and verify the structural integrity of the power supply interface. Engage in a comprehensive diagnostic of the main power switch actuator located at the posterior aspect of the unit. Ensure the engagement toggle is in the "ON" position. Execute a voltage continuity test on the internal circuitry. If aberrant readings are observed, consult a certified electrician for rectification of potential internal component failure.

Issue: Curds Show Inadequate Structural Integrity

Symptom: Resultant curds exhibit excessive fragility and insufficient firmness.

Potential Causes: Insufficient curd coagulation time, non-optimal thermal processing.

Remedial Actions: Prolong the coagulation phase by an additional 15-20 minutes to ensure comprehensive curd formation. Elevate the thermal threshold incrementally by 2-3°C during the cooking phase to facilitate protein network stabilization. Utilize the curd knife to ensure precise geometric segmentation of the curds. Uniformity in curd dimensions is critical to achieving optimal textural properties.

Issue: Excessive Whey Retention Post-Drainage

Symptom: The whey extraction process yields suboptimal liquid expulsion, resulting in overly moist curds.

Potential Causes: Inadequate drainage technique, insufficient curd mass compression.

Remedial Actions: Employ a calibrated draining basket with appropriate mesh aperture size to facilitate efficient whey expulsion. Incrementally increase the pressing force applied to the curd mass within the cheese mold during the pressing phase. Extend the duration of the drainage phase by 10-15 minutes to allow complete whey separation.

Issue: Machine Emits Anomalous Sounds

Symptom: Uncharacteristic noises emanate from the Cheesematic 2000 during operational cycles.

Potential Causes: Mechanical misalignment, component wear.

Remedial Actions: Perform a comprehensive inspection of all moving parts to identify any signs of wear or misalignment. Lubricate mechanical components with food-grade lubricant to ensure smooth operation. If anomalous sounds persist, contact technical support for an in-depth diagnostic assessment.

For further assistance, please contact Cheesematic Technical Support at 1-800-CHEESE-HELP or visit our support portal.



Keywordstroubleshooting   Doc ID138669
OwnerElisabeth T.GroupCheesematic
Created2024-07-23 15:37:42Updated2024-07-31 10:54:11
SitesCheesematic
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