Canvas - Zoom Integration Alternative Hosts - Integration adds support and admin roles as Alternative Hosts

When someone in an Admin or Support role in a course clicks on the Zoom link in the Canvas Navigation Bar, they are automatically added as Alternative Hosts to all the Zoom meetings in the course. They also receive an email noting they have been added as an Alternative Host.

Affects

Support and Admin roles will inadvertently receive annoying email notifications as well as gain host access to Zoom rooms that they did not create (and may not supposed to have access to).

Status

This issue is present as of 1/22/2025. We suspect it has to do with the settings between Canvas and Zoom in the new 1.3 LTI that was rolled out over break.

Workaround

For now, anyone inadvertently added can click on the 3 dots next to the "Schedule a Meeting Button" in the integration, select "Manage Alternative Hosts" and remove their email from the list of hosts.

Image showing where the "Manage Alternative Hosts" button is.

Screenshot of what the "Manage Alternative Hosts" button looks like.


Keywords:
Learn@UW, template, Zoom, integration, Canvas, alternative, alternative host, known issue, 1.3 LTI, LTI, 
Doc ID:
147722
Owned by:
James M. in Learn@UW-Madison
Created:
2025-01-22
Updated:
2025-01-23
Sites:
DoIT Help Desk, Learn@UW-Madison