As we approach the Workday cutover, the Graduate School is placing a strong emphasis on incident service management to ensure a smooth transition and continued support for our users. If you encounter any issues with Graduate School ancillary services — those systems and tools that support but are not part of the core Workday platform and are the responsibility of the Graduate School — please reach out to the Graduate School Office of Information Technology at it@grad.wisc.edu. Our team is prepared to respond to service disruptions, troubleshoot problems, and provide guidance to help maintain continuity during this period of change. Prompt reporting of issues will help us resolve them efficiently and minimize impact on your work.