DoIT Departmental Tech Support - Standard Workstation Software

The following software is preinstalled on all new DoIT Departmental Tech Support customer workstations. Other unit-specific applications may also be preinstalled when applicable. Users can install additional supported software at any time via the BigFix Self Service Application.

Windows Software

Operating System

  • Windows 11 24H2

Applications

  • BeyondTrust Remote Support Client *
  • Box Drive
  • Cisco Secure Endpoint *
  • Dell Command | Update
  • Google Red Hat Fonts 
  • Google Chrome
  • HCL BigFix
  • Microsoft .NET Framework **
  • Microsoft 365 Apps for Enterprise
    • Access
    • Excel
    • OneNote
    • Outlook
    • PowerPoint
    • Publisher
    • Teams
    • Word
  • Microsoft Visual C++ 2015-2022 Runtime **
  • Mozilla Firefox 
  • Palo Alto GlobalProtect
  • Qualys Cloud Agent * 
  • Spirion *
  • Zoom Client for Meetings and Outlook Plugin

NOTE - Software titles with an * after them will be automatically installed via BigFix Policy if they are removed from the computer, unless the the computer is in a group exempting them from the install.  These programs will not appear as an Offer.  Programs with the ** after them are not available as Offers and are not automatically installed via BigFix Policy.

Standardly, if an Offered program is already installed on the computer an Offer will not be present.  There could be instances where a program should be available as an Offer, but it is not and the program does not appear to be installed on the computer.  In this case, registry and\or file cleanup needs to be performed to allow the Offer to be present, otherwise the software should be installed manually. 

macOS Software

Operating System

  • macOS 15 Sequoia

Applications

  • BeyondTrust Remote Support Client
  • Box Drive
  • Cisco Secure Endpoint
  • DisplayLink Manager
  • Google Red Hat Fonts 
  • Google Chrome
  • HCL BigFix
  • Microsoft 365 for Mac
    • Excel
    • OneNote
    • Outlook
    • PowerPoint
    • Teams
    • Word
  • Mozilla Firefox 
  • Palo Alto GlobalProtect
  • Qualys Cloud Agent
  • Workspace ONE Intelligent Hub
  • Zoom


Keywords:
preinstalled default applications program software contract customer dts 
Doc ID:
153881
Owned by:
Jon D. in DoIT SEAM
Created:
2025-07-30
Updated:
2025-10-31
Sites:
DoIT Contract Partner Support Help Desk, DoIT Departmental Support, DoIT Help Desk, DoIT SEAM