Disclaimer: This news item was originally posted on Thursday, Mar 10, 2011. Its content may no longer be timely or accurate.

Infra officers received test emails from VMware Service Manager on Thursday, March 10

Posted: 06:36:31, Thursday, Mar 10, 2011   Expiration: 03:00:00, Monday, Mar 14, 2011  

A series of emails were sent out to officers within Infra from VMware Service Manager, an updated verison of Infra which we are in the midst of testing. These messages, which begin with the subject 'VMware Service Manager' can be disregarded at this time. Our apologies for the confusion.

An example of one of the email notifications is below:

From: infradev@doit.wisc.edu
Subject: VMware Service Manager Call : 213641 : DB : System1 : Forwarded

Database: System1
Officer Sending: Weizhong Wang
Forwarded To: HD HDI
Call Status: Undefined
Event: Forwarded

Call Number: 213641
Customer: Weizhong Wang
Telephone: (608) 265-4754
Organization:
Forwarded At: 3/10/2011 11:05:43 AM
Description:
Wei-zhong's test call from Infra V9 portal prior to customization


Priority: Unspecified
Config Item:
Service:
Type: Unspecified

Actions & Solutions:
[Call Forward Internally to Group (HD HDI) due to Workflow HDI for Rule CATCH-ALL]

-- UWHelpDesk: Sean Kinney

Created: 06:37:07, Thursday, Mar 10, 2011 (by Weizhong W.)
Updated: 03:43:04, Monday, Mar 14, 2011 (by Weizhong W.)