WiscIT - Manually Create or Update Connection

Notice: Do not update your connection until after the system has been migrated, August 7th, starting at 7 PM

  • If you are not presented with the connection options like the image below you will first need to log in to update your connection 
    • Once logged into Cherwell, go to File->Logout and select Change Connection, this will give you a connect to Cherwell window.


To Update a connection

  • Select the connection and click Edit.
  • Update the URL to tcp://wiscit.wisc.edu in the URL field

  • Click Next

  • Click Finish

To Add a new connection

  • Click Add on the Connect to Cherwell Service Management Screen

  • Click Next on the Connection Wizard screen

  • Select Connect to a Cherwell Server and click Next

  • Enter tcp://wiscit.wisc.edu in the URL field and click Next

  • Enter "WiscIT" in the name field and click Next

  • Click Finish

    Keywords:Configure wiscit cherwell create connection   Doc ID:65759
    Owner:Will C.Group:WiscIT - Wisconsin IT Service Manager
    Created:2016-08-02 13:57 CSTUpdated:2019-03-06 16:44 CST
    Sites:DoIT Staff, WiscIT - Wisconsin IT Service Manager
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