News and Announcements

Sequence of Events for ECMS/Imaging Update August 13 and 14

Posted: 2026-04-23 13:51:35   Expiration: 2026-08-31 12:05:00

Detailed information about user acceptance testing

Below is the sequence of events in the version 26.1 update scheduled for Thursday, August 13 and Friday August 14.

Thursday, August 13

6:00 pm - Production system shutdown for backup and upgrade. Department Leads will be contacted when this begins 

Friday, August 14

By 8:00 am - Department Leads will be contacted when the following services are available in Production for user acceptance testing (UAT)

  • Perceptive Content desktop client
  • Titan web client
  • Import/export processes

8:00 am - Imaging Team begins support for user acceptance testing in Production

  • Acceptance Testing: From 8am to 11am the Production system is available for user acceptance testing. The system should not be used for normal activity during UAT. There is a risk of document loss IF the update fails user acceptance testing and needs to be rolled back.
  • If you have tested against the Imaging TEST environment in the last month you should use the same mechanisms for your user acceptance testing in the PRODUCTION environment. Please do NOT upgrade any computers this morning that have not already been upgraded for testing UNTIL AFTER user acceptance testing is complete.
  • If you run into issues during user acceptance testing, please inform the Imaging Team with an email to imaging-support@doit.wisc.edu
  • Final User Acceptance Testing is due by 11:00am. Please submit your results here:
    https://uwmadison.co1.qualtrics.com/jfe/form/SV_eQAQLOX9ZDIIXqe 

11:00 am - Assess environment and determine the need for an update roll-back

  • If NO significant issues are identified during user acceptance testing, the Imaging Team will
    • Contact Department Leads with the decision
    • Set PEDS to update desktop client software
    • Normal support obtains
  • If significant issues are identified, the Imaging Team will
    • Decide if an update roll-back needs to occur or
    • Plan for interim work-around procedures
    • Contact Department Leads with roll-back decision or impact information

 Please contact  imaging-support@doit.wisc.edu if you have any questions or concerns.

-- ECMS: Julie Martinelli