WiscVPN GlobalProtect (Windows) - Connecting and Disconnecting

This document describes how to connect to the Palo Alto GlobalProtect VPN client onto a Windows computer.

Connecting to WiscVPN

  1. Open the Palo Alto GlobalProtect client.

  2. Type in the WiscVPN portal address: uwmadison.vpn.wisc.edu

    GlobalProtect window prompt for portal address.

  3. Sign in using your UW Madison NetID and NetID password.

    GlobalProtect window prompt for username and password

  4. After successful NetID login, you will be prompted with the Duo prompt shown below. If you press "1" and click Verify, your Duo device will be sent a push notification that you must accept. You can also enter the code you see in your Duo app or hardware token.

    GlobalProtect window prompt for Duo login

  5. If all the previous steps are completed correctly, the VPN should be connected.

    GlobalProtect window with succesful connection

Disconnect from WiscVPN

  1. Open the Palo Alto GlobalProtect client.

  2. Click the Disconnect button to be logged out and disconnected.

     GlobalProtect window with highlight over Disconnect button

    • You will automatically connect to your usual WiFi network.

Note: If the Palo Alto GlobalProtect window disappears any point and clicking the icon in the tray at the bottom of the screen doesn't work, you can re-open it by using the search bar on the bottom left.

If the window disappears, use the cortana search to open it again.



Keywords:
vpn "connect vpn" globalprotect palo alto 
Doc ID:
105400
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2020-08-28
Updated:
2025-03-21
Sites:
DoIT Help Desk