WiscVPN GlobalProtect (macOS) - Connecting and Disconnecting

This document describes how to connect to the WiscVPN Palo Alto GlobalProtect VPN client on a Mac computer.

Connecting to WiscVPN

  1. Open the Palo Alto GlobalProtect client with the globe icon at the top of your screen. If it does not automatically appear at the top of your screen, access the client through your Finder's Applications folder.

    MacOS GlobalProtect window

  2. Type in the WiscVPN portal address: uwmadison.vpn.wisc.edu

    MacOS GlobalProtect window with portal address prompt

  3. Sign in using your UW Madison NetID and NetID password.

  4. After successful NetID login, you will be prompted with the Duo prompt shown below. If you press "1" and click Verify, your Duo device will be sent a push which you will need to accept. You can also enter the code you see in your Duo app or hardware token.

    GlobalProtect window prompt for Duo login

  5. If all the previous steps are completed correctly, the VPN should be connected.

    GlobalProtect window with succesful connection

Disconnect from WiscVPN

  1. Open the Palo Alto GlobalProtect client with the globe icon at the top of your screen.

  2. Click the Disconnect button to be logged out and disconnected.

     GlobalProtect window with highlight over Disconnect button

    • You will automatically connect to your usual WiFi network.



Keywords:
vpn global protect palo alto cisco portal connect 
Doc ID:
105619
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2020-09-04
Updated:
2025-03-21
Sites:
DoIT Help Desk