Windows (8, 10, 11) - Verify Your Network Card is Installed and Enabled

This document covers how to make sure that your network card is working correctly on a Windows computer.

Windows 10 and Windows 11

  1. Press the Windows Key , or click on the Start icon in the lower left-hand corner (identical to the Windows Key icon) to open the Start Screen.
  2. Once in the Start Screen, start typing Device Manager, and click on the Device Manager application.
  3. In Device Manager, click on the drop down arrow for Network Adapters (your wireless card will be listed here).
    • If a yellow exclamation mark appears, the drivers are not installed correctly. Re-install the wireless card drivers.
    • If a red X appears, the device is disabled. Right-click on it and select Enable.
    • If the wireless card is not present, the device is not installed properly. Make sure the wireless card is installed properly and attempt re-installing drivers.

Windows 8

  1. Access the Start Screen:
    • Windows 8: Press the Windows Key , or hover the cursor in the bottom-left corner of the screen until a small image of the Start Screen appears, then click on the icon to toggle over to the Start Screen.
    • Windows 8.1: Press the Windows Key , or click on the Start icon in the lower left-hand corner (identical to the Windows Key icon) to open the Start Screen.   
  2. Once in the Start Screen, start typing Device Manager, and click on the Device Manager application.
  3. In Device Manager, click on the drop down arrow for Network Adapters (your wireless card will be listed here).
    • If a yellow exclamation mark appears, the drivers are not installed correctly. Re-install the wireless card drivers.
    • If a red X appears, the device is disabled. Right-click on it and select Enable.
    • If the wireless card is not present, the device is not installed properly. Make sure the wireless card is installed properly and attempt re-installing drivers.


Keywords:
wireless uwnet windows 7 seven vista configuration connect login network setup wifi connecting uw net 8 8.1 10 win7 win8 win8.1 win10 10 11 8
Doc ID:
5172
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2006-12-06
Updated:
2025-06-23
Sites:
DoIT Help Desk, DoIT Staff