MFA-Duo - Request a Temporary Passcode
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Log in with your NetID and password to the MFA-Duo Temporary Passcode Request application at: https://www.mynetid.wisc.edu/mfa-recovery
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Answer the security questions and click Next (these are the same security questions you set up for your NetID):
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Once your temporary passcode is generated, click Copy or take note of your temporary passcode:
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You may use this code for 12 hours to login via MFA-Duo. Select Other options at the MFA-Duo prompt.
- Select Bypass code, enter the temporary passcode you generated, and click Verify.
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If you're trying to use this code to add a new MFA device, see: MFA-Duo - Adding Secondary/Backup Devices
See accessibility & usability information
We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.
For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.
How to get access to a Security Key or Duo Token/Fob
Students
Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email help@doit.wisc.edu. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.
Faculty, Staff, and Researchers
Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.