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WiscMail / WiscMail Plus (Android) - Configure Email Application

CAUTION: This document includes instructions for both IMAP and POP, but we recommend using IMAP. By default, POP will delete messages from the server as you download them. There is consequently a risk of losing all of your email if your hard drive fails. The WiscMail team recommmends you set up your email client with IMAP instead. Please see WiscMail - Differences between POP, IMAP, and WebMail for more information about POP vs. IMAP.

Note: POP access has been disabled for some accounts to prevent messages from being unintentionally removed from our server. If you want to configure your account for POP, you may need to enable POP access. Click here for instructions.

WiscMail & WiscCal only
NOTE: This document is only applicable to WiscMail / WiscCal . If your account has been migrated to Office 365, please search the Office 365 KnowledgeBase for help. More information about the transition to Office 365 is available here.


  • Users have also referenced the following email client for Android devices: K9 Mail
  • Important: WiscMail requires a secure connection. Some devices (depending on the version provided by the device vendor) are unable to connect via SSL. These clients will not work with WiscMail. K9 Mail is a functional replacement.
  • Some of these settings may vary by device and version of Android.

Configure Android Email

  1. Make sure you have an active internet connection
  2. Go to Settings
  3. Select Accounts & Sync or Accounts, depending on your device
  4. Select Add Account
  5. For some Androids, you may need to select Other account. For other versions, select Email.
  6. Select Manual setup, then IMAP account if these option are available. You may need to enter your email address and password first.

    Then, when prompted, use the following settings:

    • Username: Wiscmail: NetID or WiscMail Plus: full email address
    • Password: Enter the password for the account you are configuring
    • Account type: IMAP (recommended) or POP/POP3

    • Incoming (IMAP/POP) server:
    • Port: 993 (for IMAP) or 995 (for POP/POP3)
    • Security: SSL (or SSL/TLS)
    • Account Type: IMAP (recommended) or POP

    • Outgoing (SMTP) server:
    • Port: 587 (recommended) or 465
    • Security: STARTTLS or TLS (if available) or SSL
    • Require sign-in: Yes
  7. When these settings are correctly configured, you should be able to open your device's Email application to view your email.

Keywords:WiscMail mail plus configuring google android droid smartphone IMAP POP email wiscmailPOPdisclaimer install setup k9 mail Samsung HTC LG motorola   Doc ID:12538
Owner:Ara M.Group:WiscMail
Created:2009-11-01 19:00 CDTUpdated:2014-12-01 10:00 CDT
Sites:DoIT Help Desk, DoIT Staff, WiscMail
Feedback:  937   190