TechSmith Camtasia - Faculty and Staff License
UW-Madison licenses the use of Camtasia for the preparation of class materials by its employees. The initial license term is 8/27/2020 through 8/27/2025. We will be renewing this license but don't have info on the new term yet. We will inform any licensed users with a significant amount of lead time if there are any changes to this contract.
- Access
- UW-Madison faculty and staff can find directions for installing Camtasia on the TechSmith Camtasia page linked from the home page of the CSL.
- Learning
- The Help Desk provides best-effort support for downloading and installing Camtasia. Other support resources:
If a faculty or staff person can't access the key and installation instructions in the CSL, and it appears that they should be able to, please escalate and classify as described below. The key is provided at the end of the Qualtrics form they fill out. Other support requests that can't be resolved by the Help Desk should be sent to TechSmith's support page.
- Service: Campus Software Library (CSL)
- Category: Campus Software Library (CSL)
- Subcategory: Software not visible to user
- For ALL incidents, gather this customer information:
- Email address
- Phone number
- Current affiliation with the University
- Description of any recent changes to affiliation
- UW-Madison NetID