WiscWeb - WordPress UW Theme - Turning On/Off Comments for Posts

This document will walk you through the process of finding and tweaking the WordPress settings involved with turning on and turning off comments for posts. Turning on commenting will allow more engagement with your customer base but you may want to turn them off if you are getting a lot of spam comments.

Turning On Commenting

 For New Posts

By default, we turn off commenting on your site when we create your project. This is because most site owners do not want comments on their articles. 

To turn on commenting for new posts, follow these steps:
  1. Login to your WiscWeb Dashboard for your site
  2. Click on Settings
  3. Choose Discussion


    Select Settings from the Dashboard of your WiscWeb site

  4. In the section marked Default Article Settings, check the box that says "Allow people to post comments on new articles"

    Check the setting that says "Allow people to post comments on new articles"

  5. Scroll to the bottom of the page and click the blue Save Changes button

 For Existing Posts

Please note that updating the site settings will only turn on commenting for any new posts. 

To turn on commenting on posts that already exist, you will need to enable this option in each post:
  1. Navigate to the post you'd like to update
  2. Click on the Screen Options tab in the top right corner of your screen

    Screen Options tab on post

  3. Confirm that the Discussion and Comments checkboxes are checked so that you will be able to view this setting area for the post

    Screen options tab

  4. Scroll to the bottom until you see the section labeled Discussion
  5. Check the box that says Allow Comments

    Check the box that says "Allow Comments"

  6. If you would like to manage existing comments for this post, scroll down to the Comments section (just below Discussion settings). You can delete and modify the existing comments as needed.
  7. Scroll up and click on the blue Update button to save your changes

Turning Off Commenting

 For New Posts

If the commenting option had been turned on for your site and you would like to remove this option, please follow the steps below:
  1. Login to your WiscWeb Dashboard for your site
  2. Click on Settings
  3. Choose Discussion

    Select Settings from the Dashboard of your WiscWeb site

  4. In the section marked Default Article Settings, uncheck the box that says "Allow people to post comments on new articles"

    Uncheck the box to turn off commenting

  5. Scroll to the bottom of the page and click the blue Save Changes button

 For Existing Posts

Please note that updating the site settings will only turn off commenting for any new posts. 

To turn off commenting on posts that already exist, you will need to enable this option in each post:
  1. Navigate to the post you'd like to update
  2. Click on the Screen Options tab in the top right corner of your screen

    Screen Options tab on post

  3. Confirm that the Discussion and Comments checkboxes are checked so that you will be able to view this setting area for the post

    Screen options tab

  4. Scroll to the bottom until you see the section labeled Discussion
  5. Check the box that says Allow Comments

    Check the box that says "Allow Comments"

  6. If you would like to manage existing comments for this post, scroll down to the Comments section (just below Discussion settings). You can delete and modify the existing comments as needed.
  7. Scroll up and click on the blue Update button to save your changes.

Troubleshooting

  • Don't forget to follow the steps for updating existing posts to avoid getting spam comments from older articles. You will have to make this change on every single post that is already published but the overall setting change will apply to any new posts.
  • Turning off commenting will prevent spam messages on your blog articles and posts.
  • You must be an Administrator on the site in order to update the site settings. 



Keywords:comments, spam, commenting, settings, posts, discussion   Doc ID:77063
Owner:Matthew G.Group:WiscWeb CMS
Created:2017-09-28 14:05 CDTUpdated:2018-10-05 15:23 CDT
Sites:DoIT Help Desk, WiscWeb CMS
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