Webex App - Resetting Webex

This procedure takes you through resetting your Webex client. This can be done when you are having difficulty with Webex when it has been working properly before.
  1. Open your Webex App
  2. Navigate to the ? icon | Health Checker on the bottom left corner of the app
  3. Select Reset at the bottom of the page
  4. Sign back in using your primary email address

If you need further help, please contact the DoIT Help Desk for assistance


Keywords:
cisco voip softphone client phone telephone remote worker reset trouble troubleshooting problems finesse issues calls calling webex app 
Doc ID:
120876
Owned by:
Shawn T. in Voice Services
Created:
2022-08-24
Updated:
2026-04-02
Sites:
Cisco Webex, DoIT Help Desk, Voice Services