MacOS - How to Map Network Drives with NetID

This article will describe how to get access to network drives while working on a DOS computer running MacOS.

Access to the Surgery Network Drives is restricted to certain networks for security purposes.

Establishing a Connection

Working in the office, computer is docked

If you are working in the building on a wired connection or a dock, your connection is already sufficient for access. Your dock should have a wired connection to the internal network. As a result, you can skip down to Mapping Network Drives.

Working Remotely

When working remotely, we will first need to get onto the internal network by establishing a connection to SMPH VPN.

  • This Surgery KB article will show you how to connect to the internal network using Global Protect: Working Remotely - How to Connect to SMPH VPN
    • Once you follow those steps, you can left-click on the Global Protect icon in your system tray to verify that you are connected.

Global Protect message indicating that a connection has been established

Mapping Network Drives

MacOS network drives are made possible by using the built-in Apple SSO functionality.

  • Network drives will not work unless you are using a wired network connection in your office or connected to SMPH VPN (see above)

First Time Connections

  • The first time you log in to the Mac, you should be prompted to "sign into AD.WISC.EDU"
    • Type your UW-Madison NetID password and click Sign In

Sign in to AD.WISC.EDU prompt with arrow to password and around sign in button

  • You may also click on the key-shaped SSO icon in the top menu bar and Sign In if it does not. 
    • If you do not see the key-shaped SSO icon in your Mac's menu bar, your DOS computer has not yet been migrated to Campus AD (CADS). 

Menu bar with Key icon highlighted and arrow pointing to Sign In option

  • If this is the first time you've connected your network drives, MacOS will ask you if its okay to connect to the different network drives. Click Connect to allow each of the connections.

Message asking to connect to network location with Connect button highlighted

  • Once you have allowed those connections, your network locations will start to appear on your desktop.
    • Double click on a folder to open a Finder window to the location. You may see other areas that you have permissions to as well.

Network locations appearing on a desktop

    Regular Connections

    • Click on the key-shaped SSO icon in the top menu bar and select Sign In.

    Apple SSO Icon highlighted with arrow pointing to Sign In option

    • Type your UW-Madison NetID password and click Sign In

     Sign in to AD.WISC.EDU prompt with arrow to password and around sign in button

      • You will be prompted for your password if you see a "No Credential Available" message in the Apple SSO Menu
      • This login should be good for at least 12 hours. If you need to reconnect your network drives later in the day, it will automatically connect without asking for your password again (see below).
    • Your network locations will start to appear on your desktop.
      • Double click on a folder to open a Finder window to the location. You may see other areas that you have permissions to as well.

    Network locations appearing on a desktop

    Reconnecting Network Drives

    This section is generally for more specific scenarios, like when a connection drops unexpectedly or when you return from an offline or off-campus state. For example, the VPN was disconnected, or the Ethernet cable was unplugged. In this case, the SSO extension should automatically reconnect.

    If you are remote, you'll likely need to first re-connect to SMPH VPN. See above "Establishing a Connection" for details.

    • If your drives do not automatically come back, click on the key-shaped SSO icon in the top menu bar and select Reconnect.

    SSO Extension reconnect option highlighted

    • If your connection has been lost or if you computer has gone to sleep, simply connect to SMPH VPN again. Your drives will automatically reconnect after your connection is re-established.

    Network locations appearing on a desktop

    Password Synchronization

    If you recently changed your UW-Madison NetID password, or if your local Mac password is different than your NetID password, then you may get a prompt to synchronize your Active Directory and Mac Password.

    SSO Extension, syncronize passwords

    Note: Your NetID password is your Active Directory password.

    If the passwords don't match, the extension will sync them by changing your Mac password to match your NetID password.

    Once completed, you will see the window shown below:

    SSO Extension, passwords in sync

    It is recommended that you keep these passwords the same both for ease of use and so that you do not see this prompt every time. If the Apple SSO plugin detects that your passwords are different, you will see this prompt until they are equivalent.

    How can I get to specific folders more quickly?

    Create an Alias by right-clicking (Control Click or two-finger click) on the folder in the Finder window and select the "Make Alias" option.

    By default, the Alias will appear on the Desktop. This can be moved, copied, or pinned to the finder window (see next section). Double-clicking on this alias will bring you directly to the specified folder in a Finder window.

    If you are not connected to SMPH VPN and/or if you are not logged in to the Apple SSO functionality, you will not be able to get to that network location when you double-click on the alias.



    Keywords:
    macos apple macbook sso kerberos netid uw-madison global protect vpn dock 
    Doc ID:
    155789
    Owned by:
    Collin B. in UW Surgery
    Created:
    2025-10-15
    Updated:
    2025-10-21
    Sites:
    UW Department of Surgery