Microsoft 365 - OneDrive Storage Quota Project

In response to Microsoft ending unlimited storage, UW-Madison is implementing a new OneDrive quota system on April 16, 2026. This project aims to moderate storage growth, manage future costs, and ensure long-term service sustainability while minimizing campus impact. This is a management effort, not a storage reduction project; existing accounts will be tiered to avoid service disruption.

This is not a storage reduction change. The quota implementation will require no immediate action on behalf of users.

Key Drivers & Challenges

  • Cost Management: The cost to purchase additional storage has increased significantly.

  • Growth Trajectory:  Microsoft 365 shared pooled storage (OneDrive, Exchange, SharePoint) is growing at ~5 TB per month.

  • Compliance: We need to adhere to new Microsoft 365 licensing limits.

  • User Impact: Changes will be made while ensuring no service disruption. 

Timeline
 Dates  Milestone
 Jan 20 - March 18  Inform and request feedback from the IT community 
 Mar 25   Send a targeted email to Microsoft 365 accounts using more than 500 GB of  OneDrive storage
 Apr 08  Send a final targeted email
 Apr 16 

 Go-live:

  • New quotas are automatically applied 
  • Storage increase request form is available

current and future quotas
 Dates  Microsoft 365 account creation date  Default Quota  Request more  storage
 Now - Apr 15  Eligible Microsoft 365 accounts  2 TB   N/A
 Apr 16 - ongoing  Microsoft 365 accounts created before Apr 16

 A quota will be set near existing usage to provide a buffer for  uninterrupted work and collaboration. This applies to all accounts, including users consuming more than 500 GB.

 Example:

  • Current usage: 156 GB

  • Allocated quota: 200 GB

 Yes
 Microsoft 365 accounts created on or after Apr 16   25 GB   Yes

Storage Increase Request Form

Availability: April 16, 2026 Request Form

Eligibility: Current faculty, staff, and students only

Quota Request

Result

Less than 500 GB

Automatically approved

More than 500 GB 

Requires a brief manual review to ensure the request is for University-related work (Research, Instruction, or Administration).

Frequently Asked Questions (FAQ)

How can I prepare for this change?

Although this project does not require you to reduce your storage, you can still optimize your usage by doing the following:

  • Check Your Storage: Review your current usage.

  • Understand Usage: Learn what uses OneDrive storage.

  • Clean Up Files: Remove duplicates, archive old or obsolete files, or move large datasets to approved long-term alternatives.

I am currently using more than 500 GB. Do I need to do anything?

No. If needed, you can request more storage once the request form is available. Please note, requests for more than 500 GB will need to be manually reviewed to ensure usage is for University-related work (Research, Instruction, or Administration). 

Will my files be deleted if I am over the new 25 GB limit?

No. The change is not a storage-reduction project. For existing users, your quota will be set to a tier that accommodates your current data plus a buffer. 

Does this affect my email, SharePoint sites, or other services?

No. This roll out focuses on OneDrive for Business storage. While SharePoint and email draw from the same Microsoft "pooled" storage, their quota management policies are handled separately.

What happens if I am a new student or employee after April 16?

All new Microsoft 365 accounts created after the go-live date will receive the default 25 GB OneDrive quota. If a higher limit is needed for your role or studies, you can request additional storage using our request form.

I requested more storage but I am capped at 100GB of OneDrive storage. Why?

Your account is not eligible for additional OneDrive storage. View OneDrive for Business eligibility. If you believe your account is eligible for more storage, please contact the DoIT Help Desk

Support

KnowledgeBase: Microsoft 365 OneDrive

Feedback/Questions: msonedrive-storage-feedback@g-groups.wisc.edu 

Help Desk: Contact the DoIT Help Desk for Microsoft 365 OneDrive support



Keywords:
m365 o365 onedrive storage increase quota request form file storage limit one drive 
Doc ID:
159933
Owned by:
O365 S. in Microsoft 365
Created:
2026-03-16
Updated:
2026-04-02
Sites:
DoIT Help Desk, Microsoft 365