Get help from the DoIT Help Desk
Help Desk Phone Information
- Learn@UW/D2L - Scheduled Maintenance (5 a.m. to 7 a.m, Tuesday, 05/31/16) May 26, 2016, 3:01 PM CDT
Preliminary work, required in advance of the D2L upgrades scheduled for June, will proceed on Tuesday, May 31, from 5:00 a.m. - 7:00 a.m. At some point in this window there will be a very brief service interruption followed by an interval of about five minutes in which users will experience slow response times.
- Learn@UW/D2L - Service Upgrade for UW System (10pm 6/8 - 10am 6/9) May 20, 2016, 7:58 AM CDT
The Learn@UW/D2L service upgrade for all UW System institutions (excluding UW-Milwaukee) is scheduled from 10 p.m., June 8 to 10 a.m., June 9. During this window, outage pages will be posted and users will not be able to access the service. The upgrade will bring the Desire2Learn application up to version 10.6.0.
- Learn@UW/D2L - Service Upgrade for UW Milwaukee (10pm 6/1 - 10am 6/2) May 20, 2016, 7:57 AM CDT
UW Milwaukee is scheduled for a service upgrade from 10 p.m., June 1 to 10 a.m., June 2. During this window, outage pages will be posted and users will not be able to access the service. The upgrade will bring the Desire2Learn application up to version 10.6.0.
- Desire2Learn (Learn@UW) - Upgrade Coming 10:00pm June 8 - 10:00am June 9, 2016 May 12, 2016, 11:16 AM CDT
An upgrade of Desire2Learn to a new version is planned to be completed 10:00 AM June 9th, 2016. The upgrade will be performed during the window of 10:00 PM June 8th - 10:00 AM June 9th. D2L will be unavailable during that 12-hour maintenance period. Although unlikely, it’s possible that unforeseen technical issues may extend the upgrade period, so please plan your work accordingly.
- Interactive Video Quizzing is Here Apr 5, 2016, 3:36 PM CDT
Start to engage your students and viewers in new ways with Interactive Video Quizzing.
- Instructors: Access to Summer and Fall Courses in Desire2Learn Mar 7, 2016, 10:02 AM CDT
Summer 2016 and Fall 2016-17 timetable courses are available in Desire2Learn for instructors and instructional support staff.
- UW-Madison sees an increase in phishing attempts Apr 10, 2015, 11:43 AM CDT
Recently, UW-Madison has seen an increase in attempts to obtain NetID and password credentials from UW-Madison students, faculty, and staff via email. To avoid falling victim to a phishing scam, never respond to an email that asks for your password, and only enter your NetID and password if you recognize the campus NetID login screen.