Support News

• Transition to the New Titan Web Client   2026-05-19 19:02
  On May 22, we are transitioning to Titan, the new and improved web client for Perceptive Content. Titan is available NOW to all users.
• [RESOLVED] Engage - Incorrect Notifications Sent to Students   2026-08-17 09:37
  Email notifications sent to some students about Engage digital course materials have incorrect information.
• New Zoom Minimum Version Requirement Effective August 21, 2026   2026-08-13 19:55
  Effective August 21, 2026, the minimum version requirement for the Zoom desktop and mobile applications will be updated from 7.0.4 to 7.1.5. All UW-Madison Zoom accounts and individuals attending UW-Madison hosted Zoom meetings will be required to use version 7.1.5 or later.
• Qualtrics Contact List Issues - Beginning July 1, 2026   2026-07-24 12:36
  Universities of Wisconsin recently negotiated a new contract agreement with Qualtrics. The new contract is at the CoreXM Advanced license tier. The new licensing took effect on July 1, 2026. This transition was expected to be seamless but has caused some changes to Contact Lists that are disruptive to some workflows.
• Now Available: Zoom AI Web App   2026-07-15 10:00
  You can now access Zoom AI (formerly Zoom AI Companion) tools such as meeting summaries, create meeting agendas, and more directly from a web browser.

Top Documents of the Week

1. Microsoft Volume Activation - Converting Microsoft Office 2016, 2019, or LTSC 2021, 2024 to and from KMS and MAK Activation
2. Clearing Browser Cache and Cookies
3. Get Help from DoIT
4. Engage - About UW-Madison Engage Fees and Refunds [UW-Madison]
5. MFA Duo – Reactivate Duo on a Mobile Device
6. Student Center - Updating Your Contact Information
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