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Support News

  • Blackboard Collaborate: New Version of Collaborate Launcher (Mac)   Aug 17, 2015, 9:11 AM CDT

    Blackboard released a new version of the Collaborate Launcher for the Mac (v 1.4). This update is purported to address a Java error experienced by Mac users. The update process is relatively simple, as described in this linked document.

  • iTunes U for Courses Retirement   Aug 11, 2015, 12:12 PM CDT


  • Final Office 365 transition timeline set   Jul 20, 2015, 2:45 PM CDT

    The timeline for the retirement of WiscMail / WiscMail Plus / WiscCal has been finalized. All WiscMail ( accounts will be migrated to Office 365 by October 14. All WiscMail Plus accounts will be migrated by November 14. The complete timeline is available here.

  • DMC is Permanently Closed   May 22, 2015, 4:55 PM CDT

    This is a notification of the Digital Media Center's closing.

  • UW-Madison sees an increase in phishing attempts   Apr 10, 2015, 11:43 AM CDT

    Recently, UW-Madison has seen an increase in attempts to obtain NetID and password credentials from UW-Madison students, faculty, and staff via email. To avoid falling victim to a phishing scam, never respond to an email that asks for your password, and only enter your NetID and password if you recognize the campus NetID login screen.

  • Streaming Media Service Ended on June 30, 2015   Jul 1, 2015, 9:53 AM CDT

    The Streaming Media Service is ended on June 30, 2015. DoIT discontinued the service because there are other viable solutions available. Service users were transitioned to alternative options over the past year. Please contact the DoIT Help Desk if you have any questions or need further assistance.

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