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Support News
- Spring 2019 Cross-Listed Course or Enrollment "Missing" Jan 10, 2019, 12:19 PM CST
On January 7th, at approximately 8:30 AM (CT), a fix was implemented to correct an issue with courses designated as cross-listed or "meets with" not being combined properly within Canvas. After this fix was in place, and the courses were combined, users may have noticed their access to the old, non-combined course and its contents is now missing.
- Box discontinuing support for WebDAV on January 31, 2019 Jan 9, 2019, 3:05 PM CST
On January 31, 2019, Box will deprecate support for WebDAV. Individuals connecting to Box using a WebDAV client, will see connection errors and will no longer be able to view or access their content on Box through the WebDAV client.
- Learn how DMARC will affect UW-Madison email marketing campaigns Dec 10, 2018, 2:36 PM CST
The UW-Madison Office 365 team, in collaboration with the Office of Cybersecurity, will rollout Domain-based Message Authentication, Reporting & Conformance (DMARC) to campus to help protect your email marketing campaigns and your recipients from spam, spoofing, and phishing in July 2019. You are encouraged to proactively implement DMARC policy for your department’s subdomain before this date. Learn more about the UW-Madison DMARC project.
- Known Issue: Google Drive File Stream incompatible with macOS 10.14 (Mojave) Oct 29, 2018, 5:48 PM CST
Google Drive File Stream is encountering syncing/loading issues on macOS computers that update to 10.14 (Mojave).
- Box no longer supporting iOS 10 this fall Sep 5, 2018, 3:21 PM CST
Box recently announced they will discontinue support for devices using iOS 10 once Apple releases iOS 12 this fall. At this time the latest version of the Box app on iOS 10 is still functional.
- Canvas - Quizzes.Next Status at UW-Madison Sep 4, 2018, 3:47 PM CST
Quizzes.Next is not currently available in UW-Madison's production instance of Canvas.
- Update: Box ending support for TLS 1.0 on June 25 delayed Oct 29, 2018, 5:56 PM CST
Update 09/20/18
Individuals who have recently accessed Box with an application that uses TLS 1.0 will receive a notification from the vendor directing the user to update their application before November 12, 2018.
- Spring 2018 Box Feature Deprecations Jun 11, 2018, 11:30 AM CST
Box is constantly working to improve the user experience on Box, and sometimes that means removing functionality to make room for an even better product.
Please review the features below that will retire in the coming months.
- New SMTP Relay support for AWS and Email List and Marketing Best Practices May 10, 2018, 8:37 AM CST
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- Reminder: G Suite Drive Desktop Sync Client Shutdown on May 12, 2018 May 10, 2018, 7:56 AM CST
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