DoIT Help Desk Knowledgebase

Support News

• Engage - Unizin Read App Set to Retire April 7   Mar 7, 2023, 4:29 PM CDT
  

  The Unizin Read mobile app will be retired on April 7, 2023.

• Known Issue: Zoom Desktop Client (Windows) Crashing When Screen sharing   Mar 9, 2023, 12:02 PM CDT
  

  Select individuals are experiencing issues sharing their screen when hosting or co-hosting a meeting using the Zoom desktop client on a managed Windows computer.

• Engage Ordering Period for Summer and Fall 2023   Jan 11, 2023, 4:54 PM CDT
  

  The Engage ordering periods for the summer and fall 2023 semesters have been set!

• New Minimum Zoom Version Requirement Effective December 28, 2022   Dec 13, 2022, 5:34 PM CDT
  

  Effective December 28, 2022, the minimum version requirement for the Zoom computer and mobile application will be updated from 5.11.x to 5.12.6. All UW-Madison Zoom accounts and individuals attending a UW-Madison Zoom hosted meeting will be required to use the minimum version listed below.

• UPDATE: New Minimum Zoom Version Requirement Effective August 29, 2022   Aug 31, 2022, 5:23 PM CDT
  

  Update: Zoom recently released an updated version of the Mac Zoom computer application to address a security vulnerability. In response to the security vulnerability, we are updating the minimum client version for the Mac Zoom computer application to 5.11.9. In addition to this change and in response to feedback, we are reducing the minimum client version for the Windows Zoom computer application to 5.11.3 .