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Support News

  • Box releases new web experience, integrates with Google Docs, and more   Oct 12, 2016, 1:13 PM CDT

    Box, a secure online file storage platform, recently announced the following three new updates to their service:

  • New feature for Office 365 users who forward: daily summary of spam messages   Oct 11, 2016, 9:13 AM CDT

    When an Office 365 user forwards their email to a different account (e.g., Gmail,, etc.), spam messages are not forwarded. This could result in the individual missing messages that were incorrectly labelled as spam. Beginning July 28, 2015, individuals who forward will receive a daily email summarizing the junk messages they received during the previous day.

  • Office 365 - Working with cloud service vendors   Oct 11, 2016, 9:20 AM CDT

    Vendors of cloud services often make changes to their services without providing significant advance notice. It’s important for the UW tech support and end users to realize the ways that changes to Office 365 can occur. Read more for additional information.

  • UW-Madison sees an increase in phishing attempts   Oct 11, 2016, 9:24 AM CDT

    Recently, UW-Madison has seen an increase in attempts to obtain NetID and password credentials from UW-Madison students, faculty, and staff via email. To avoid falling victim to a phishing scam, never respond to an email that asks for your password, and only enter your NetID and password if you recognize the campus NetID login screen.

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