DoIT Help Desk Knowledgebase

Support News

• WiscMail MTA no longer accept mail from the internet   Aug 15, 2023, 12:06 PM CDT
  Beginning July 20, 2023, the legacy WiscMail MTAs will no longer accept mail from the internet. All UW-Madison M365 email domains have published MX records to direct senders to use our Proofpoint gateway for mail delivery.
• Engage eReader Outage   Sep 23, 2023, 7:37 PM CDT
  

  When attempting to access an Engage eText for the current semester (fall 2023-2024), students are unable to do so. The link for the eText remains inactive.

• Box for Microsoft Teams v1 integration no longer supported   Sep 20, 2023, 4:14 PM CDT
  

  The Box for Microsoft Teams v1 integration is no longer supported by either Microsoft or Box. If you previously used the Box for Teams integration you may notice that you still have access to it within the old Teams client, but support is no longer available if you experience issues.

• New Minimum Zoom Version Requirement Effective September 19, 2023   Aug 29, 2023, 2:26 PM CDT
  

  Effective September 19, 2023, the minimum version requirement for the Zoom computer and mobile application will be updated from 5.12.x to 5.15.2. All UW-Madison Zoom accounts and individuals attending UW-Madison Zoom hosted meetings will be required to use version 5.15.2 or later.

• Engage Ordering Period for Spring 2024   Aug 21, 2023, 4:56 PM CDT
  

  The Engage ordering period for the spring 2024 semester has been set!