DoIT Help Desk Knowledgebase

Get Help From the DoIT Help Desk

Engage Known Issue - Launching the Engage eReader Brings up Unizin Login Jan 21, 2022, 12:29 PM CST
When launching the Engage eReader from within Canvas, users are met with the Unzin login screen.
Kaltura - Firefox 96.0 third party cookie errors for embedded content in Canvas Jan 13, 2022, 11:16 AM CST
Firefox 96.0 is giving third party cookie errors when viewing embedded Kaltura content within Canvas
Minimum Zoom Desktop And Mobile Version Requirement: Effective Jan 11, 2022 Dec 16, 2021, 4:09 PM CST
Effective January 11, all UW–Madison Zoom accounts will be required to use a Zoom desktop and mobile application version of 5.6.3 or later. This requirement does not apply to the Zoom web application.
Have you checked out the presend checklist? Oct 11, 2021, 5:16 PM CST
Avoid mistakes and errors with the Eloqua presend checklist.
Update to Microsoft 365 and Outlook for Windows connectivity Oct 7, 2021, 8:22 AM CST
To ensure that we meet performance expectations, Microsoft is updating the supported versions of Outlook for Windows that can connect to Microsoft 365 services.