Support News

  • Superfish spyware affecting Lenovo computers   Feb 20, 2015, 6:04 PM CST

    This document is an overview of the Superfish adware that has come preinstalled on some Lenovo notebooks. If you think you may be affected, follow the removal instructions below.

  • Scheduling Assistant - Issues with the MyUW Portlet   Feb 20, 2015, 10:56 AM CST

    Currently, students are experiencing issues when attempting to access Scheduling Assistant from the MyUW portlet. This will usually produce a rather generic error message, though some students report nothing happening when they attempt to use this portlet.

  • ISSUE (POTENTIALLY) RESOLVED: Extremely Slow Upload Times (UW-Madison Kaltura)   Mar 3, 2015, 11:29 AM CST

    ISSUE: Extremely Slow Upload Times

  • Changes to ShareURL login   Mar 5, 2015, 9:35 AM CST

    Starting on February 24, all authentication for ShareURL will moved to NetID login. Individuals who use ShareURL with a resource calendar, WiscMail Plus account, or Office 365 service account will need to log in with NetID and password, then select the desired account. Some individuals and.or administrators may need to change account settings to continue accessing the service.

  • Student migration to Office 365 continue, except during blackout dates   Feb 12, 2015, 12:15 PM CST

    Students will not be automatically migrated to Office 365 during fall enrollment or finals week.

  • Classlist Cleanup   Feb 23, 2015, 10:27 AM CST

    The WiscList team will begin a cleanup effort of old Classlists beginning in February and extending through early March 2015.

  • UW-Madison sees an increase in phishing attempts   Feb 25, 2015, 11:40 AM CST

    Recently, UW-Madison has seen an increase in attempts to obtain NetID and password credentials from UW-Madison students, faculty, and staff via email. To avoid falling victim to a phishing scam, never respond to an email that asks for your password, and only enter your NetID and password if you recognize the campus NetID login screen.

  • Desire2Learn (Learn@UW) - Problems with drop-down menus in Firefox   Jan 20, 2015, 4:12 PM CST

    In Mozilla Firefox version 35, the drop-down menus in Desire2Learn may appear too small to display the current selection. This can make it difficult to confirm which option has been selected from the drop-down menu. Desire2Learn has confirmed this as a known issue and the suggested workaround is to use an alternate browser.

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