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Support News
- Blackboard Collaborate Original: Scheduled Maintenance Event (2am-6am 9/20) Sep 18, 2018, 3:55 PM CDT
The vendor, Blackboard, will be performing scheduled maintenance from 2:00 a.m. to 6:00 a.m. on Thursday, September 20, 2018. The planned work may disrupt access to Collaborate Original, though not Ultra, during this timeframe.
- Canvas Enrollments Not Updating Sep 14, 2018, 11:00 AM CDT
Several users have reported that their Canvas access hasn't been updated to reflect their current enrollment. The Learn@UW Madison team has been informed by the Registrar's Office that the updated enrollment information sent from the UW-Madison Student Information System (SIS) to Canvas has been delayed due to the SIS outage that occurred on Wednesday, September 12th.
- Box no longer supporting iOS 10 this fall Sep 5, 2018, 4:21 PM CDT
Box recently announced they will discontinue support for devices using iOS 10 once Apple releases iOS 12 this fall. At this time the latest version of the Box app on iOS 10 is still functional.
- Canvas - Quizzes.Next Status at UW-Madison Sep 4, 2018, 4:47 PM CDT
Quizzes.Next is not currently available in UW-Madison's production instance of Canvas.
- Update: Box ending support for TLS 1.0 on June 25 delayed Jun 27, 2018, 3:23 PM CDT
Update
Box has delayed blocking non-compliant versions of browsers, 3rd party applications, and Box applications that still use TLS 1.0 from connecting to the Box web application.
The date was pushed from June 25, 2018 to November 12, 2018. On November 12, 2018, Box will block products and services using the TLS 1.0 encryption protocol.
- Spring 2018 Box Feature Deprecations Jun 11, 2018, 12:30 PM CDT
Box is constantly working to improve the user experience on Box, and sometimes that means removing functionality to make room for an even better product.
Please review the features below that will retire in the coming months.
- New SMTP Relay support for AWS and Email List and Marketing Best Practices May 10, 2018, 9:37 AM CDT
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- Reminder: G Suite Drive Desktop Sync Client Shutdown on May 12, 2018 May 10, 2018, 8:56 AM CDT
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- Office 365 Updates: Increased Office 365 Groups Privacy, DMARC Info tool, and more Nov 9, 2017, 3:22 PM CDT
Learn about the latest updates made to Office 365 Groups and the Wisc Account Admin site.
- G Suite users targeted by widespread phishing attempt Jun 12, 2017, 1:37 PM CDT
On Wednesday, May 3rd, a widespread phishing attack targeted G Suite users to obtain access to Gmail, Contacts, and Docs.