DoIT Help Desk Knowledgebase

Get Help From the DoIT Help Desk

Kaltura MediaSpace - Machine captioning delayed (10/21/20 - Resolved) Oct 22, 2020, 8:09 AM CDT
Kaltura previously reported that Kaltura MediaSpace machine captions were showing delays in processing due to heavy use on Wednesday, 10/21 at 2:45 p.m.
Webex Site Upgrade to Version 40.10 - October 22nd Oct 13, 2020, 1:31 PM CDT
Introducing dark mode, advanced video settings and more!
Canvas - SCORM Scores Not Sending (10/12) [UPDATED] Oct 20, 2020, 10:43 AM CDT
We've had reports from different courses that use SCORM in their instruction that have not seen any completions or scores recorded to their gradebooks since the update that was made to the SCORM LTI on Saturday, October 10th.
Google My Drive trash retention is changing. Sep 22, 2020, 8:37 PM CDT
Starting October 13, 2020, trashed items will be automatically deleted forever after they've been in the trash folder for 30 days.
Google Groups has a new look and new features Sep 22, 2020, 8:17 PM CDT
Effective September 17, 2020, Google Groups received an updated interface with more streamlined controls to make it easier to create, manage and use Groups. The modern interface is similar to other G Suite apps to make Groups more efficient for new and existing users.