NetID - Changing Account Recovery Questions
This document provides a step-by-step walk-through for changing your NetID account recovery questions. Note: These recovery questions are also used for generating a Duo bypass code.
Log into the NetID Account Modification Tool
- To begin, log into the NetID Account Modification tool at https://www.mynetid.wisc.edu/modify.
Change Account Recovery Questions
- Scroll down and click the Set Recovery Questions button:
- You will be directed to this page:
- This section allows you to delete existing questions and/or add new questions for account recovery purposes. Once you have modified your questions and answered them, click the Save my answers button on the page to save the changes.
- Note: Answers are not case sensitive.
- It is recommended that once a year you update your NetID Password Recovery Questions.
- After successfully changing your recovery questions you'll be sent back to the NetID Modification tool with a green success banner:
- You will also receive an email confirming that you have changed your recovery questions:
