NetID - Changing Account Recovery Questions

This document provides a step-by-step walk-through for changing your NetID account recovery questions. Note: These recovery questions are also used for generating a Duo bypass code.

Log into the NetID Account Modification Tool

Change Account Recovery Questions

  • It is recommended that once a year you update your NetID Password Recovery Questions.
  • This section allows you to delete existing questions and/or add new questions for account recovery purposes. Once you have modified your questions and answered them, click the Set Password and/ or Questions button on the page to save the changes then click the Modify Account button at the bottom of the page to submit changes.
  • Note: Answers are not case sensitive.

Modify NetID Questions

    Viewing NetID Account Modification Summary Page

    • After the Modify Account button is pressed, a summary page will show the changes that were made.

      Modify NetID Recovery Questions Summary Page

    Keywordsnetid account modifying changing modified reset password security services activate recovery questions change delete   Doc ID24421
    OwnerMST SupportGroupIdentity and Access Management
    Created2012-05-21 12:41:12Updated2024-04-26 14:48:21
    SitesDoIT Help Desk, Identity and Access Management
    Feedback  6   2