CCI Private Cloud - Obtaining Access to the CCI Private Cloud Environment
To get started with CCI Private Cloud, you will need an account. To obtain an account, fill out the survey at http://go.wisc.edu/z5i32n.
You'll be asked to provide the following information:
- Name:
- Email:
- NetID:
- School/College:
- Department/Group:
- Billing Information (DoIT Number):
- UDDS:
Once we have that information, we will follow up with you directly with your account information.
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.