CCI Private Cloud - Requesting DNS for a Virtual Machine
This document details the process for requesting DNS for a VM in the CCI Private Cloud environment.
To request DNS records for a VM in the CCI Private Cloud environment, email hostmaster@doit.wisc.edu or contact the DoIT Help Desk with your request.
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.