CCI Private Cloud - Project Group Access
CCI Private Cloud is integrated with the central campus Active Directory Services for NetID-based-authentication and security permissions and also the Roles and Access Management (Manifest) service for creating collaboration groups and providing NetIDs for UW affiliates and external collaborators.
Each CCI Private Cloud Project has a Manifest folder and several default collaboration groups defined that are published to Active Directory and used to provide secure access to your CCI Private Cloud Project.
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email email@example.com with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.